& K D S W H UOverviewOverview1-1Remote Diagnostic Management (RDM) is a server service programthat allows server management control via remote station. It utilizesmodems, pagers, and telephone lines to enable a remote station tomonitor and analyze the server condition, update system BIOSsettings and quickly return the system to normal operation. This “quickresponse” feature of RDM minimizes the time wasted due to systemfailure and therefore, offers the best solution for the distance barrierissue.1.1 FeaturesThe following features prove that RDM offers the most efficient andpractical server diagnostic service.• Maximizes the system operation time by minimizing the downtime• Offers the most effective diagnostic service and solves thedistance barrier issue• Enables the remote station to function just like the main console.It can even monitor the server boot process until the operatingsystem completes booting.• Allows automatic system reboot once failure is detected• OS-independent server, hardware, BIOS and station software• OS-dependent drivers that can automatically detect the systemOS status• RDM drivers that support NetWare, NT/server, and SCO UNIX