FAQSummaryWhat is the battery life of Beoplay H9i?QuestionWhat is the battery life of Beoplay H9i?AnswerIf you play music at a moderate volume, the battery in your Beoplay H9i can support up to 18hours of playback.In general, battery life depends on volume, music intensity, and equalizer settings. This meansthat the battery drains faster at a higher volume when playing higher intensity music like rock orheavy metal.SummaryMy Beoplay H9i is not working properly, what should I do?QuestionMy Beoplay H9i is not working properly, what should I do?Answer If you are wearing the headphones, remove them from your head and put them on againafter 2 seconds. Remove the headphones, turn them off, and turn on again. Put on the headphones andcheck whether they work properly now. Alternatively restore to factory settings or remove the battery shortly Summary My Beoplay H9i remains on while the switch is in off position, what can I do ? Question My Beoplay H9i remains on while the switch is in off position, what can I do ? Answer There are 2 ways to power off your Beoplay H9i.* Move switch to ON position and then move it to OFF position.* Remove the battery from the battery compartment and re-insert it by following thesesteps:1. Turn the left earphone cap counter-clockwise to open the battery compartment.2. Remove the metal cover. If needed, press down on the cover’s edge to release it. This