Danalogic C Series Troubleshooting Manual
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SYMPTOM CAUSE POSSIBLE REMEDYNo sound • Hearing aidnot turned on • Turn on by closing thebattery door• Dead battery • Replace battery• Battery door notclosed properly • Check battery is insertedcorrectly and battery door iscompletely shut• Blocked slim tube /ear mould • Clean slim tube / ear mould• Condensation in tube • Remove the hearing device andshake the ear mould to removewater. Place somewhere warmand dry for 15 minutes beforereplacing the hearing device• Label not removedfrom battery • Check label has been removedfrom top of batteryNot loudenough • Incorrect slim tube /ear mould placement • Re-insert slim tube / ear mould• Blocked slim tube /ear mould/ dome • Clear earmould / clean slimtube / replace dome• Blocked wax filter • Change wax filter or consult yourAudiology Service• Hearing may havechanged • Consult your Audiology Service• Excessive ear wax • Consult your GP or practice nurse• Volume set too low • Increase the volume controlif available or consult yourAudiology ServiceExcessivewhistling /feedback• Incorrect slim tube /earmould placement • Re-insert slim tube / earmouldcarefully• Excessive ear wax • Consult your GP or practicenurseTroubleshooting guideThe right choice for the NHSUK 02.19 B 3.2018 |
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