Designa ds3000 User Manual
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SHOWER USER GUIDEINSTANTANEOUS ELECTRIC SHOWERGUARANTEE / SERVICE POLICYDesigna guarantee this DS3000 product for a period of two years, from date of purchase,against mechanical and electrical defects arising from faulty materials or from poor workmanship,providing the product has been installed by a competent person in accordance with the fittinginstructions.Designa undertake to repair or replace, at their discretion, without charge, provided the producthas been properly maintained and operated in accordance with the operating instructions. Anycomponent found to be defective during this period, as the result of misuse or damage, or theeffects of scaling, will not be covered by this guarantee.This product must not be modified, repaired or taken apart except by a person authorised byDesigna Customer Service.This Guarantee is only valid within the United Kingdom and does not cover product usedcommercially.This Guarantee does not affect your statutory rights.GUARANTEEBefore telephoning the Designa Customer Service Department you should ensurethat you have the model number, power rating, serial number and date of purchase.The Designa Customer Service Department will be able to inform you whether thefault can be rectified by the provision of a replacement part or an on site visit by aQualified Service Engineer.If a service call is booked, you or a representative must be present during theEngineers visit.A charge will be made where a call under the terms of the guarantee has beenbooked and a failure was not product related, or an engineer arrives and is not ableto gain access.If the product is no longer covered by the Guarantee, a charge will be made for thesite visit and for any parts supplied.12345In the event of you needing to contact the Designa Customer Service Department, the followingprocedure should be followed:TECHNICAL HOTLINE 9.00am - 5.00pm Monday to FridayTelephone: 0844 372 7766 Fax: 0844 372 7767email: technical-services@applied-energy.comSERVICE POLICYds3000 12pg booklet_2009_pag.ind2-3 2-3 30/9/09 9:45:04 am |
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