DLB350 ā DLB2500 Series Brake WinchesTroubleshooting ManualUse this manual if you have a DLB350A, DLB350AG, DLG800A, DLB800AG, DLB1200A,DLB1500A, DLB1500AG, DLB2000A, or DLB2500A series brake winch.SAFETY NOTES: All D-L brake winches are built for multipurpose hauling and liftingoperations. They are not to be used as hoists for lifting, supporting or transporting people, or forloads over areas where people are present.Symptoms & SolutionsWinch is brand new. It raises load and makes clicking noise, but when the handleis released, it turns and allows the load to come down.Possible Cause: Crank handle and shaft spring improperly assembledPossible Cause: Ratchet wheel assembled backwardsWinch is older. It used to work perfectly, but now it raises load and makesclicking noise, but when the handle is released, it turns and allows the load tocome down.Possible Cause: Problem with ratchet pawl, ratchet wheel, pawl spring or brake padPossible Cause: Handle seized onto drive shaftPossible Cause: Wheel hub contacting shoulder on drive shaft (Applies only to winches with acrank wheel)Winch raises load, but does not make clicking noise, and when handle is released,it turns and allows the load to come down.Possible Cause: Problem with ratchet pawl, ratchet wheel, pawl spring or brake padPossible Cause: Handle or wheel jammed on drive shaft by bolt and washer on end of shaftPossible Cause: Wheel hub contacting shoulder on drive shaft (Applies only to winches with acrank wheel)Possible Cause: Winch is being cranked in the wrong direction to raise the loadWinch raises load with normal effort, but is harder to crank when lowering load.Possible Cause: Thread on drive shaft is dry and not moving freelyWinch is very difficult to crank while raising and lowering a load.Possible Cause: Frame of winch bent