Dyson AM01 Operating Manual
Also see for AM01: Operating manualOperating manualOperating manualOperating manualOperating manual
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AUSTRALIAN CONSUMER LAWThe details of the Dyson guarantee are set out below. In addition to your rightsunder the Dyson guarantee, we also provide the following statement as requiredby the Australian Consumer Law: In Australia, your Dyson fan comes withstatutory guarantees that cannot be excluded under the Australian ConsumerLaw. You are entitled to a replacement or refund for a major failure and forcompensation for any other reasonably foreseeable loss or damage. You arealso entitled to have your Dyson fan repaired or replaced if it fails to be ofacceptable quality and the failure does not amount to a major failure.DYSON 2 YEAR GUARANTEETERMS AND CONDITIONSTerms and conditions of your Dyson 2 year guarantee.• The Dyson guarantee becomes effective from the date of purchase.• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery RobinsonLtd. (NZ), Singapore’s authorised agent - Service @Home Pte Ltd. Indonesia’sauthorised agent - PT Higienis Indonesia or their authorised agents.• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd. or PT Higienis Indonesia.• The repair and replacement of the fan under Dyson guarantee will not extendthe Dyson guarantee period.• The Dyson guarantee provides benefits which are additional to, and do notaffect, your statutory rights and remedies as a consumer.• You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson fan. Withoutthis proof, any work carried out pursuant to the Dyson guarantee and anyassociated delivery charges (both to and from us) will be at your cost, subject toyour statutory rights and remedies as a consumer. Please keep your receipt ordelivery note.WHAT IS COVEREDYour Dyson guarantee covers:• The repair or replacement of your fan if your fan is found to be defective due tofaulty materials, workmanship or function within 2 years of purchase or delivery(if any part is no longer available or out of manufacture Dyson will replace itwith a functional replacement part).• Use of the fan in the country of purchase.WHAT IS NOT COVEREDUnder your Dyson guarantee, Dyson shall not be liable for costs of repair orreplacement of a product incurred as a result of:• Normal wear and tear.• Accidental damage, faults caused by negligent use or care, neglect, carelessoperation or handling of the fan which is not in accordance with this manual.• Damage as a result of use not in accordance with the rating plate.• Blockages – please refer overleaf for details on how to unblock the fan.• Use of parts and accessories other than those produced or recommendedby Dyson.• Damage from external sources such as transit, weather, electrical outages orpower surges.• Repairs or alterations carried out by parties other than Dyson or itsauthorised agents.• Failures caused by circumstances outside Dyson’s control.If your Dyson guarantee does not apply, you may have statutory rights andremedies available to you as a consumer.If you are in doubt as to what is covered by your Dyson guarantee, please callthe Dyson Customer Care Helpline on:Australia 1800 239 766New Zealand 0800 397 667Singapore 7000 435 7546Indonesia 021 707 39766Remember: Always disconnect plug from mains before inspecting for problems.If the fan will not operate, first check the mains socket has electricity supply andthat the plug is properly inserted into the socket.REGISTERING YOUR GUARANTEETo help us ensure you receive prompt and efficient service, please register as aDyson fan owner. There are three ways to do this:• Online (Australia and New Zealand only)AU: www.dyson.com.au/registerNZ: www.dyson.co.nz/register• By calling the Dyson Customer Care Helpline.• By completing and returning the enclosed form to us by mail.This will confirm ownership of your Dyson fan in the event of an insurance loss,and enable us to contact you if necessary.DYSON CUSTOMER CAREIf you have a query about your Dyson fan call the Dyson Customer CareHelpline and quote your serial number, or contact us via the Dyson website.The serial number can be found on the rating plate which is on the base ofthe product.Most queries can be solved over the phone by one of our Dyson Customer CareHelpline staff.If your Dyson fan needs servicing, call the Dyson Customer Care Helpline todiscuss the available options.To enable us to carry out work on your Dyson fan, please contact the DysonCustomer Care Helpline to obtain a reply paid address in your state (availablein Australia only).If your fan is under Dyson guarantee and the repair or replacement is covered, itwill be repaired or replaced at no cost. If the repair or replacement is found notto be covered under the Dyson guarantee, the repair or replacement of the fanand any associated delivery charges (both to and from us) will be at your cost,subject to your statutory rights and remedies as a consumer.DYSON CUSTOMER CARE DETAILSIf there are any queries, please call the Dyson Customer Care HelplineAU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,Sat-Sun 8:30am to 4:00pm EST)www.dyson.com.auNZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm)www.dyson.co.nzSG: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm)www.dyson.com.sgID: 021 707 39766 (Mon-Fri 9:00am to 5:00pm)www.dyson.co.idABOUT YOUR PRIVACYDyson may use your information provided for future marketing and researchpurposes (including sending commercial electronic messages) and may discloseit to third parties for the purposes of providing the services you have requested,or to our business partners or professional advisers. If you wish to accessyour personal information or see our full privacy policy, please contact us atcustomercare@dyson.com.auDISPOSAL INFORMATIONDyson products are made from high grade recyclable materials. Please disposeof this product responsibly and recycle where possible.When your Dyson fan reaches the end of its life, we are responsible for its safedisposal. You can send your old Dyson fan back to us (at our cost) and we willorganise for it to be recycled.**Please note that not all parts are recyclable. Recycling of parts is subject to thecapabilities of 3rd party suppliers. Available in Australia only.Simply:1. Box up your old Dyson fan.2. Take your package to your local post office and send to the address below:Dyson We RecycleReply Paid 83215Dyson Service CentreUnit 6 & 7, 7-11 Parraweena RdTaren Point, NSW 2229.PRODUCT INFORMATIONPlease note: Small details may vary from those shown.OPERATING MANUALREGISTERYOUR DYSON2 YEARGUARANTEETODAYASSEMBLYON/OFF AIRFLOWCONTROLOSCILLATIONclick1click 12JN.43211 PN.18431-01-08 06.09.11QUESTIONNAIRETHANK YOU FOR YOUR TIME1 Do you own any other air movement products?Air conditioner Table fanCeiling fan Tower fanPedestal fan Floor fanHumidifier No (please go to question 3)Air purifierFan heaterOther, please specify2 Which brand of fan are you replacing or adding to?Dyson HellerMistral Coral BreezeDimplex SunbeamIXL Don’t knowOther, please specify3 Why did you choose to buy a Dyson fan?(Please rate each statement on a scale of 1 to 5,1 being the least important and 5 the most important).1 2 3 4 5Dyson reputation ■ ■ ■ ■ ■Smooth, powerful airflow ■ ■ ■ ■ ■Previous experience of Dyson ■ ■ ■ ■ ■Safety ■ ■ ■ ■ ■Features ■ ■ ■ ■ ■Easy to clean ■ ■ ■ ■ ■Price/special offer ■ ■ ■ ■ ■Store staff recommendation ■ ■ ■ ■ ■Latest model/technology ■ ■ ■ ■ ■Aesthetics ■ ■ ■ ■ ■Friend/family recommendation ■ ■ ■ ■ ■4 Where did you first hear about Dyson fans?From friends and familyFrom a TV/magazine/internet advertSaw it in a store catalogueSaw it in a storeRecommended by salespersonOnline blog/review articleEmail from Dyson5 Where did you look for additional information?Dyson websiteOnline reviews and forumsRetail staffRetail catalogueNo additional research was done6 Do you own other Dyson products?Vacuum cleanerHandheldHandstickFanNo7 Where do you intend to use the Dyson fan?(Please tick as many boxes as applicable)BedroomLoungeDining roomKitchenStudyOther, please specify8 What is your household income?Less than $45,000Between $45,000 – $75,000Between $75,000 – $100,000Over $100,0009 To which age group do you belong?16 – 2425 – 3435 – 4445 – 5455 – 6465+10 Would you recommend a Dyson fan to your friends and family?YesNo11 Do you have children?Under 5 years5+ yearsNo childrenChildren no longer at homePregnant12 Which best describes your home?Up to 2 beds3-4 bedsMore than 4 bedsPlease take a few moments to answer our questions.They will help us develop new products for the future.Lower the loop amplifier ontothe base, aligning the arrows.1 Once aligned, turn the loopamplifier clockwise to lock.2IMPORTANTRemove the clearfilm once the machineis assembledDyson Customer CareIf you have a query about your Dyson fan, call the DysonCustomer Care Helpline with your serial number and detailsof where and when you bought the fan, or contact us via theDyson website. The serial number can be found on the ratingplate which is on the base of the product.AU Dyson Customer Carecustomercare@dyson.com.au1800 239 766Dyson Appliances (Aust) Pty Ltd.,PO Box 2835,Taren Point, NSW 2229,Australiawww.dyson.com.auNZ Dyson Customer Caredyson@averyrobinson.co.nz0800 397 667Avery Robinson Ltd.,Unit F, 151D Marua Road,Ellerslie, Auckland 1051,New Zealandwww.dyson.co.nzSG Dyson Customer Caresingapore@dyson.com7000 435 7546Service @ Home Pte. Ltd.,2 Leng Kee Road,#04-09A Thye Hong Centre,Singapore 159086www.dyson.com.sgID Dyson Customer Careservice@higienis.com021 707 39766PT. Higienis IndonesiaPermata Plaza Top Floor, TF-04,JI, M. H. Thamrin Kav. 57,Jakarta 10350Indonesiawww.dyson.co.idwww.dyson.com |
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