Item # 311 457 398Model # DS18877USE AND CARE GUIDESMART LED TAPE LIGHTQuestions, problems, missing parts? Before returning to the store,call Design Solutions International Customer Service Mon-Fri 9:30 am to 3:00 pm EST1-800-388-6141 ext. 216For customer service support and the fastest response, please email us atCustomerSupport@DSILighting.comwww.SMRTLite.comTMMRM