SV9100System Maintenance ManualISSUE 1.0

NEC UNIVERGE SV9100 System Maintenance Manual

Univerge SV9100

quick reference guide

using your telephone

placing calls

Your call doesn’t go through

answering calls

send the call you're on to a co-worker

Automatically redial calls

entering names

Product features reference

for countries outside the european union

MyCalls Call Recorder

MyCalls Licensing

Call Recording Software Licensing

Call Recording Software version 4 Requirements

Minimum PC Hardware Requirements

Installation

Connecting an Analogue Call recorder

Installing the Call Recording Software

Licensing the Call Recording Software

Raise the Request on BusinessNet

Viewing and Updating your Requests

Upgrading to Version 4 of the Call Recording Software

Using 'Calls

Configuring Recording of SIP Trunks

Manually Pausing Recording Using DTMF Digits

Auto Deletion of Calls

Keeping Calls for a Fixed Period

Storing Audio on a Network Drive

Archiving to a Network Drive

MyCalls Configuration

Netlink and Call Recording

Configuring Call Recording Rules

Call playback users and groups

Playing back calls

Archiving Recorded Calls

Backup Folder

Volume Names

Manual Call Recording Archiving Using MyCalls

Scheduled Archiving

Restoring Backups

Restore The Audio Files

Exact Channel Mapping

Single BRI Unit

Multiple Units

Multiple PRI Units

Multiple Analogue / BRI Units

Stop / Start Call Recording

Stop / Start Recording Client

Assigning Windows User to MyCalls users

Automatic Stop Start Recording

Phone Outline

Phone System Programming

Changing Internal Dialing from Voice/Ring

Voicemail Programming

Activating/Deactivating Alternate Greeting

Add/Delete/Change Mailboxes

phone system programming

program set name

voicemail programming

ANSWER KEY

call forwarding

directed call pickup

directory dialing

TONES AND FLASH PATTERNS

do not disturb

handset mute

M ONITOR

H ANDSFREE A NSWERBACK / F ORCED I NTERCOM R INGING

I NTERCOM

LAST NUMBER REDIAL

MESSAGE WAITING

MICROPHONE CUTOFF

ONE TOUCH CALLING

PAGING EXTERNAL

P AGING INTERNAL

REDIAL FUNCTION

REPEAT REDIAL

SELECTABLE RING TONES

SPEED DIAL

STATION NAME ASSIGNMENT

TRANSFER

VOICE OVER

VOLUME CONTROLS

sending calls to a mailbox

general description

communications server

lcd display

making outgoing calls

other features

advanced features

Issue

Section 2 Equipment List

Section 2 System Block Diagram

Section 3 Maximum System Capacities

System Configuration – SV9100

Cabling

Power Requirements

Power Supply Consumption

Environmental Conditions

Outside Line Types

Dialing Specifications

External Equipment Connection

SMDR Output

Weights and Dimensions

Connect the Controlling and Expansion Chassis

Install Grounding on 19" Chassis

Install Grounding on Multiple 19" Chassis (Optional)

Install AC Power Cords on 19" Chassis

Install AC Power Cords on Multiple 19" Chassis (Optional)

Install Grounding on 9.5" Chassis

Install AC Power Cord 9.5" Gateway or Base Chassis

Wall Mounting the 9.5" Chassis

Wall Mounting the CHS2UG without the CHS2UG B Small Batt Box

Floor Mounting the 19" (CHS2UG) Chassis

Multiple CHS2UG Chassis Installation

Remove Cooling Fan

Install Cooling Fan

Slot Locations

Section 2 Installation

Installing an Extension or Trunk Blade

Order of Installing Extension Blades

Order of Installing Trunk Blades

Remove an Extension or Trunk Blade

Blade Capacities

Performing a Hot Start

Port Defaults

Saving Your Configuration

Performing a Software Upgrade

GCD-CP10 (SV9100 Central Processing Unit)

Description

GPZ-IPLE Daughter Board Installation

Switch Settings

Connectors

GPZ-IPLE (Voice over IP Daughter Board)

GCD-8DLCA/GCD-16DLCA (Digital Station Interface)

GPZ-8DLCB (Digital Station Daughter Board)

GCD-4LCA/ GCD-8LCA (4-Port/8-Port Single Line Interface)

PZ-2BRIA (2 Basic Rate Interface Daughter Board)

Termination Switch Settings

GCD-4DIOPB (DID/OPX Interface)

GCD-PRTA (PRI Interface)

LED Indications

GCD-4ODTB (4-Port Tie Line Interface Blade)

Connections

CD-VM00 (Voice Mail and Server)

Busy LED – Red

DB9 to 6-pin Modular RS-232 Adapter

RS-232 Serial Cable (DCE)

CD-PVAA (Packet Voice Application)

GCD-RGA (Application Gateway)

Status LEDs

CD-ETIA (Gigabit PoE Switch)

getting started

Connection

Section 3 Specifications

Figure 2-1 Multiline Telephone application showing "Online" Status for the extension

Figure 2-2 Manual Configuration of the PBX Server and Proxy

Table 2-1 Account Provisioning Parameters in the UT880 Dialer Phone App

Figure 2-3 Account Management - Set as Default and Delete

The Multiline Telephone Application Status

Multiline Telephone Application Menu

Contacts

Dialer

call logs

UC Suite

Figure 2-12 UC Suite Dial Screen

Feature Options (... More)

Using an USB Drive

list of figures

Menus and Toolbars

ISSUE

list of tables

System Requirements

Workspace

Title

Navigation Area

status bar

Standard View Submenu

Using a Standard View Screen

blade types

removing a blade

System Installation

Telephone Setup

assign basic telephone settings

Class of Service for Telephones

Class of Service for DISA/E&M Tie Lines

Department Groups

DID Translation Table

Section 10 Night Mode Switching

Adding a Time Frame

Removing a Time Frame

Modifying a Time Frame

Section 11 Incoming Ring Groups

Section 12 System Timers

Section 13 System Timer Classes

Section 14 Trunk Access Map