Nightowl Par64-LEDModel JT2410RGBWWarranteeOne (1) Year Limited WarrantySubject to the limitations set forth below, Nightowl Stage Lightinghereby represents and warrants that the components of this productshall be free from defects in workmanship and materials, includingimplied warranties of merchantability or fitness for a particularpurpose, subject to normal use and service, for one (1) year theoriginal owner from the date of purchase.Retailer and manufacturer shall not be liable for damages based uponinconvenience, loss of use of product, loss of time, interruptedoperation or commercial loss or any other incidental or consequentialdamages including but not limited to lost profits, downtime, goodwill,damage to or replacement of equipment and property, and any costsof recovering, reprogramming, or reproducing any program or datastored in equipment that is used with Nightowl products. Thisguarantee gives you specific legal rights. You may have other legalrights which vary from state to state. Some states do not allowlimitations on how long an implied warranty lasts, so the abovelimitation may not apply to you.ReturnsReturned merchandise must be sent prepaid and in the originalpacking. Package must be clearly labeled with a Return MerchandiseAuthorization Number (RMA #).For repair and warrantee service contact Nightowl Stage Lighting atNightowlStageLighting.com for an RMA number and shippinginstructions. Include a phone number in case we need to speak to youin person. The website contains all up to date contact information.ClaimsDamage incurred in shipping is the responsibility of the shipper;therefore, the damage must be reported to the carrier upon receipt ofmerchandise. It is the customer's responsibility to notify and submitclaims with the shipper in the event that a fixture is damaged due toshipping. Any other claim for items such as missing component/part,damage not related to shipping, and concealed damage, must bemade within seven (7) days of receiving merchandise. We will behappy to assist you with your shipping claim should there be an issue.