Nortel Networks Multiservice Switch 15000/20000Hardware DescriptionNN10600-120

Nortel 15000 Hardware Description

C H A P T E R 1 Application Gateway Overview

Introduction to Transformed Applications

Security

Implementation Workflow

Chapter 2 
 Basic Administration

Downloading Product Documentation

Changing the Root Administrator Password

Managing Licenses

Guidelines

Viewing License Information

Changing the License Status of an IP Phone

Overview of the Certificate Signing Request

Installing the Cygwin UNIX Environment for Windows

Generating a CSR

Unencrypting the Private Key

Combining the Private Key with the Signed Certificate

Uploading a Certificate to the Application Gateway

Getting Design Studio to Recognize a Certificate

Upgrading the Application Gateway Software

Reinstalling the Application Gateway Software

Saving and Restoring the Configuration

Restarting the Application Gateway

C H A P T E R 3 Network Connection Configuration

Configuring Network Interface Settings

Configuring Ports

Adding Host Aliases

Configuring Dynamic Routing

Adding, Testing, and Removing a Static Route

Static Route Example

Creating an Application Gateway Cluster

Cluster Prerequisites

Creating a Cluster

Maintaining a Cluster

C H A P T E R 4 Voice Office Configuration Requirements

Customizing the Voice Office Menu

Setting the Language of the Voice Office User Interface

Enabling Communication between the Phones and Application Gateway

Configuring the Graphical XAS (GXAS) Port on the Application Gateway

Deployment Notes

Configuring a Call Server or CSV Connection

CSV File Format Specifications

C H A P T E R 5 LDAP/CSV Directory Configuration

Express Directory Overview

Express Directory Features

Configuring the Application Gateway to Use LDAP Directories

Specifying LDAP Attributes for Voice Office Operations

Looking Up Attributes in Your LDAP Directory

Configuring the Application Gateway to Use Directory Files in CSV Format

Adding Dialing Rules

Synchronizing the Application Gateway with Your Directories

C H A P T E R 6 Broadcast Server Installation

Overview of Broadcast Server

Subscriber and Distribution List Source

Broadcast Server Operation with Clusters

Hardware and Software Overview

Installing Broadcast Server Software

Broadcast Server Software Installation

Synchronizing the Broadcast Server and Application Gateway Clocks

Confirming Installation and Configuration

Chapter 7 
 Zone Paging Configuration

Overview of Zone Paging

Network Deployment

Paging Setup and Operation with Clusters

Managing Paging Zones

Adding and Changing Custom Zones

C H A P T E R 8 Visual Voicemail Configuration

Overview of Visual Voicemail

Configuring Nortel Messaging

Configuring Visual Voicemail

Chapter 9 
 Smart Agent Configuration

Smart Agent Features

Smart Agent Operation

Smart Agent Number Recognition

Smart Agent Number Manipulation

Overlay Area Codes

Unsupported Number Patterns and Dialing Provisions

Other Limitations

Smart Agent Deployment

Changing Outlook 2002 Security Settings for Smart Agent

Helping Users with Deployment and Use

User Connection Requirements and Notes

Configuring Smart Agent

Configuring the LDAP Connection

Adding Local Smart Agent Users to the Application Gateway

Testing the Smart Agent Deployment

Adding Click-to-Call Links to Web Applications

Adding Click-to-Call Links to Windows Applications

C H A P T E R 10 Transformed Applications

Back-End Application Transformation

Support for Multiple Formats

Data and Session Management

2000

quick start guide

Obtain a Keycode License

Install the Application Gateway Hardware

Configure the Application Gateway

Configure Applications

Upgrading the Application Gateway

Upgrading from Release 6.1 to 6.1.x

Upgrading the Smart Agent Client

New Features and Changes in Release 6.1

Daylight Savings Time Changes

Licensing

Voice Office Applications

Smart Agent Integration with Outlook Contacts

Smart Agent Support for E.164-Compliant Phone Numbers

Smart Agent Support from Web and Windows Applications

Product Documentation

Application Gateway Capacity

Important Security Information

Network and Configuration Requirements

Visual Voicemail

Broadcast Server

Known Issues

Express Directory

Smart Agent

Zone Paging

Guest Services

Issues Fixed in this Release

Design Studio Usage Notes

Unsupported Software Features

Transformation Issues

Additional Documentation

Chapter 1 
 Overview

Transformed Applications

Deployment Planning

Network Impacts

Application Gateway Security Overview

Chapter 2 
 Security Planning

General Security Issues

Application Gateway Security Solutions

Secure Socket Layer

Cookies and Secure Cookies

Overview

Chapter 3 
 Deployment Planning

Location of Call Servers, IP Phones, and LDAP Servers

Relative Performance of Network Segments

Sample Configurations

statement of conditions

Preface

Before you begin

The Business Policy Switch 2000

Software version 1.2 compatibility with BayStack 450 switches

Physical description

Console port

Uplink/Expansion slot

LED display panel

Back panel

Cooling fans

power supply (UPS)

Features

CLI management system

Multiple Spanning Tree Protocol groups

STG configuration guidelines

Spanning Tree Fast Learning

Sample ASCII configuration file

IP manager list

Policy-enabled networks with QoS metering

EAPOL-based security

Automatic PVID

Tabular port statistics

BootP menu item for a stack of only BPS 2000 switches

Virtual Local Area Networks (VLANs)

Using 256 VLANs

RADIUS-based network security

Flash memory storage

Configuration parameters storage

Port mirroring (conversation steering)

BootP automatic IP configuration/MAC address

Configuration and switch management

Multifield packet classification

SNMP trap support

Standards

Network configuration

Network configuration examples

Desktop switch application

High-density switched workgroup application

Fail-safe stack application

Business Policy Switch stack operation

BayStack 400-ST1 Cascade Module

Unit Select switch

Base unit

Stack MAC address

Removing a unit from the stack

Stack down configurations

Redundant cascade stacking feature

IEEE 802.1Q VLAN workgroups

IEEE 802.1Q tagging

VLANs spanning multiple switches

VLANs spanning multiple 802.1Q tagged switches

Shared servers

VLAN workgroup summary

VLAN configuration rules

IGMP snooping configuration rules

IEEE 802.1p prioritizing

MultiLink Trunks