OKI ® C5100 & C5300Warranty, Regulatory and Safety InformationLimited Warranty: U.S. and CanadaOki Data Americas, Inc. (Oki Data) warrants this printer to be freefrom defects in material and workmanship and will remedy anysuch defect according to the terms of this Limited Warranty.Oki Data will repair (or at its option, replace) at no charge, anydefective component(s) of the Printer for one (1) year from the dateof purchase except for the printhead (LED imaging array), which iswarranted for a period of five (5) years from date of purchase. ThisLimited Warranty extends to the original purchaser only. ThisLimited Warranty does not extend to consumable items.Overnight ExchangeNote: Available in the United States and Canada only.Overnight Exchange does not include the replacementor repair of product consumables or supplies.If you choose to use our Overnight Exchange service, call1-800-OKI-DATA (1-800-654-3282): our trained personnelwill try to solve your problem over the phone. If theydetermine that your printer hardware is defective, anexchange printer will be shipped to you via air express. Haveyour credit card available as our representative will be askingfor this information. You will receive the exchange printer thenext business day—or no later than the second business day.Return the original printer to Oki Data by using the samepackaging materials you received with the exchange printer.The printer to be returned must be made available for pickupby Oki Data's representative within 2 business days of yourreceipt of the exchange printer: failure to do so may result inyour being charged the full price of the exchange unit. Beforeyou ship the printer, remove the image drums and tonercartridges to prevent damage to the printer during shipment:failure to do so may result in a fee for cleaning/repairs whichwill be charged to your account.When Overnight Exchange is used, the returned machinebecomes the property of Oki Data. Exchange machines maybe new or repaired, at the option of Oki Data: the exchangemachine becomes the property of the customer when thereturned machine has been picked up by Oki Data'sdesignated carrier. The exchange printer will be warranted forthirty (30) days or the remaining warranty period of thereturned printer, whichever is longer.Overnight Exchange of the printer for a printhead failure islimited to one year from date of purchase. For the remainingprinthead warranty period, replacement will be at anauthorized service center or authorized third party serviceorganization. Call 1-800-OKI-DATA for authorized servicelocations.To make request or claim for service under this Limited Warrantycontact your local Oki Data authorized service center or Oki Data at1-800-OKI-DATA (1-800-654-3282).A written receipt for the product, showing the date of purchase,dealer’s name, and both the model and serial numbers of this printermust accompany any request or claim for work to be performedunder this Limited Warranty.This Limited Warranty shall not apply if the product has beendamaged due to abuse, misuse, misapplication, accident, or as aresult of service or modification by any other than an authorizedOki Data service center.THERE ARE NO EXPRESS WARRANTIES OTHER THANTHOSE ON THE FACE HEREOF AND DESCRIBED ABOVE.NO WARRANTIES WHETHER EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO, ANY IMPLIEDWARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE, SHALL EXTEND BEYOND THERESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE.Some states do not allow limitations on how long an impliedwarranty lasts, so the above limitation may not apply to you.OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FORANY SPECIAL, INCIDENTAL OR CONSEQUENTIALDAMAGES OR LOSS ARISING FROM THE USE OF THISPRODUCT. Some states do not allow the exclusion or limitation ofincidental or consequential damages, so the above exclusion maynot apply to you.Additional information on obtaining service under this LimitedWarranty is available by contacting the Oki Data dealer from whomthe product was purchased, by contacting Oki Data directly at 1-800-OKI-DATA (U.S. and Canada, English only) or at 1-856-222-7496 (Spanish only), or by contacting one of the service locationslisted below.This Limited Warranty applies to this printer. However, theprocedure for obtaining service may vary outside the continentalUnited States. Contact your Oki Data dealer for such warrantyservice information.This warranty gives you specific legal rights, and you may alsohave other rights which vary from state to state.