Panasonic KV-S1027C Troubleshooting Manual

Also see for KV-N1058X: Operating manual Operating manual

Panasonic KV-S1027C Troubleshooting Manual Manual pdf 1 page image

3 YEAR EXCHANGE WARRANTY IS OUR STANDARDPanasonic Workgroup Document Scanners: APPLICABLE SCANNER MODELS:KV-S1027C, KV-S1057C, KV-SL1056, KV-SL1066, KV-S1028Y, KV-S1058Y,KV-N1058X, KV-S1037 and KV-S1037XPanasonic want to announce that the conditions of the warranty for the above models are 3 Yearexchange warranty for those devices sold since 1st of January 2016.This warranty ensures a scanner is up and running or replaced at zero cost within a very short timeframe.The Warranty covers:Breakdowns due to design or manufacturing faultsThe Warranty does not cover:Damage, however caused, wear or tear, neglect, incorrect adjustment or repair, or to any items of limitednatural life.How to handle the Warranty?• A customer calling in to the service need to verify by when he bought the scanner by the Invoice ofPurchase.• The Service Agent will check the Items in the Attachment A of this Document, to assure the devicedoes really have a malfunction, so User Errors need to be reduced.• If the Service Agent has verified the malfunction as a warranty case, he will send out a new, orrefurbished Unit of the same Type to the Customer. With the Delivery the service agent will pickup themalfunction device from the customer. This may happen by a return label, or a pickup – depending onlocal service contracts.• As soon as the original unit is back, it will be checked, repaired and arranged for exchange for the nextcase. The unit has to be Scratch free and in a condition A-Rated HW can be resold.Payment of the WarrantyThe Payment will be done through the local service payment flows and charged to the local NSCs in theirService Cost.To have complete overview of this new 3 year exchange warranty, please check the Terms andConditions.If you need additional information, please contact your Panasonic Sales Representative