Communication Assistant ServerQuick Reference GuideThank you for purchasing this Panasonic product.Please read this manual carefully before using this product and save this manual for future use.Communication Assistant: Version 4.0 or laterIn this manual, the suffix of each model number is omitted (e.g., KX-NCP500NE).Model No. KX-NCP/KX-TDE SeriesKX-NS1000

Specifications

CA Web Manager Features

Integrating Microsoft Exchange with CA Server

System Connection Diagram

System Requirements

Starting CA Server

Starting CA Web Manager

Uninstalling CA Server

Open Source Software Licences

Panasonic KX-NS1000 Quick Reference Manual

user manual

feature highlights

open source software

User Manual

Operation

Before Operating the Telephones

Important Safety Instructions

Precautions

Data Security

your extension number

flexible buttons

soft buttons

how to follow the steps

connection example

Making Calls

calling an outside party

customising your phone

Easy Dialling

Redial

When the Dialled Line is Busy or There is No Answer

Accessing the ISDN Service (ISDN Service Access)

Calling without Restrictions

To Access Another Party Directly from Outside (Direct Inward System Access DISA])

Setting Your Telephone from Another Extension or through DISA (Remote Setting)

Receiving Calls

Answering Hands-free (Hands-free Answerback)

Answering a Call Ringing at Another Telephone (Call Pickup)

Answering a Call via an External Speaker (Trunk Answer From Any Station TAFAS])

Using the ANSWER/RELEASE Button

to end a conversation

Identifying Malicious Calling Parties (Malicious Call Identification [MCID])

During a Conversation

transferring to an outside party using the pbx service

Holding a Call

Talking to Two Parties Alternately (Call Splitting)

Answering Call Waiting

answering call waiting from the telephone company

Multiple Party Conversation

Mute

Letting Other People Listen to the Conversation (Off-hook Monitor)

Using the Headset (Headset Operation)

Using a PDN/SDN Button

Before Leaving Your Desk

Showing a Message on the Caller's Telephone Display (Absent Message)

Preventing Other People from Using Your Telephone (Extension Dial Lock)

Making/Answering an Announcement

Answering/Denying a Paging Announcement

Making a Conference Group Call

broadcast mode

Using the Unified Messaging Features

Logging in to and Configuring Your Mailbox

personal greetings

changing your password

Message Playback and Related Features

recovering deleted messages

remote access

Sending Messages

to send a message

personal group distribution lists

receiving external delivery messages

Transferring Calls

intercom paging

remote call forwarding

outside line

Other Features

message reception mode

message waiting notification

personal caller name announcement

private mode

before operating

toll saver

Quick Reference

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Setting the Telephone According to Your Needs

Refusing Incoming Calls (Do Not Disturb [DND])

Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)

Displaying Your Telephone Number on the Called Party and Caller's Telephone (Calling Connected Line Identification Presentation [CLIP/COLP])

Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line Identification Restriction [CLIR])

Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)

Turning on the Background Music (BGM)

Protecting Your Line against Notification Tones (Data Line Security)

Checking the Time Service Status

Setting the Parallelled Telephone to Ring (Parallelled Telephone)

Using Your PS or S-PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode)

Clearing Features Set at Your Extension (Extension Feature Clear)

Utilising the Call Centre

Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor)

Forwarding a Waiting Call (Manual Queue Redirection)

Using User-supplied Equipment

If an External Relay is Connected

If an External Sensor is Connected

If a Host PBX is Connected

If a Voice Processing System is Connected

recording a conversation

Administrative Features

check out

Recording Information Using Preprogrammed Messages (Printing Message)

KX-NS1000

installation manual

system components

Installation Manual

list of abbreviations

Safety Precautions

For Your Safety

System Outline

Basic System Construction

Optional Equipment

Characteristics

System Capacity

Information about the Activation Keys

Activation Key Code and Key Management System

Installation

Before Installation

Installation of the PBX

Names and Locations

Opening/Closing the Top Cover

closing the top cover

Frame Earth Connection

Installing/Removing the Optional Service Cards

Installing/Removing the Storage Memory Card

Types of Connectors

Attaching a Ferrite Core

inch Rack Mounting

Placing the PBX on a Desktop

Wall Mounting

Surge Protector Installation

The Mother Board and Expansion Cards

pin assignments

led indications

FAX Card (KX-NS0106)

Virtual Cards

Physical Trunk and Extension Cards

SLC2/BRI4 Card (KX-NS0280)

SLC2/PRI30 Card (KX-NS0290CE)

SLC2/PRI23 Card (KX-NS0290)

The Doorphone Card

Connection of SLTs

Connecting to a Doorphone, Door Opener, and/or External Sensor

Connection of Peripherals

LAN Connection

LAN Connections for IP Telephones

Power Failure Ports

Starting the PBX

connecting the ac power cord

Programming with Web Maintenance Console

Overview of Web Maintenance Console

PC Connection

connection via internet

Starting Web Maintenance Console

Programming the PBX

Enabling the DHCP Server Feature

Installing the Virtual IP Cards to the PBX

Programming a One-look Network

Programming a H.323 QSIG Network

Programming the Address Translation Table

Programming the Network Settings

Programming SIP Trunks

Assigning Networking Information to IP Telephones

Setting VLAN Parameters

Setting Diffserv Parameters

Configuration of IP Ports

Registering IP Telephones

De-registering IP Telephones

Configuration of Users

Troubleshooting

Connection

Error Messages

Restarting the PBX

Troubleshooting by Error Log

Appendix

Information about Using an IP Network

network parameters

DHCP (Dynamic Host Configuration Protocol) Server

VLAN (Virtual LAN)

Jitter Buffer

Network Configuration

Network Devices

QoS (Quality of Service)

H.323 Trunks

Gatekeeper

additional information

Virtual VoIP Gateway Card Specifications

SIP Trunks

SIP Requirements

Virtual SIP Trunk Card Specifications

Types of PBX Networks

feature guide

Feature Guide

Call Handling Features


Contents Table Of Contents Specifications CA Web Manager Features Integrating Microsoft Exchange with CA Server System Connection Diagram System Requirements Starting CA Server Starting CA Web Manager Uninstalling CA Server Open Source Software Licences	Communication Assistant ServerQuick Reference GuideThank you for purchasing this Panasonic product.Please read this manual carefully before using this product and save this manual for future use.Communication Assistant: Version 4.0 or laterIn this manual, the suffix of each model number is omitted (e.g., KX-NCP500NE).Model No. KX-NCP/KX-TDE SeriesKX-NS1000 Next / 28