Thank you for purchasing a Panasonic product.Please read this manual carefully before using this product and save this manual for future use.Voice Processing System: Version 1.0Voice Processing SystemModel KX-TVM50/KX-TVM200ACD Report ServerModel KX-NCV200Installation Manual

Panasonic KX-TVM50 Installation Manual

vibrate alert

feature list

KX-NCV200

auto attendant

performance graphs

acd report server

Product Overview

System Configuration

Installation

Installation Procedure

ACD Report Server

Connect the ACD Report Server to the PBX

PBX Settings

How to Configure CO lines

Utilization of Counters and Reports

Creating Reports

Other Useful Features

Guidelines for Operation

Known Issues and Limitations

ACD Reports

Frequently Asked Questions

about this manual

Programming Instructions

Introduction

Installing and Starting KX-TVM/NCV Maintenance Console

Starting KX-TVM/NCV Maintenance Console

program mode

File

File—Save As

Connect

Connect—Disconnect

Edit

Edit—Delete

View

Go To—Mailbox Settings

Go To—H/W Settings

Utility

Utility—System Back Up

Utility—System Prompts Customisation

Utility—Line Status

Utility—System Maintenance

Utility—System Initialise/Restart

Utility—Diagnostic

Utility—Software Version

Utility—Default Parameters

KX-TVM/NCV Maintenance Console Operating Instructions

Mailbox Settings

Mailbox Parameters

Notification Parameters

External Message Delivery

Auto Forwarding

Personal Distribution List

Personal Custom Service

Remote Call FWD to CO

Automatic Log-in

E-mail Option

Class of Service

Personal Options

Port/Trunk Service

Service Group

Service Settings

Caller ID/DID/PIN Call Routing

Holiday Settings

Parameters

Custom Service

System Parameters

Extension Group

System Caller Name Announcement

advanced settings

Hardware (H/W) Settings

Reports

Mailbox Information Report

Call Account Report

Port Usage Report

HDD (Memory) Usage Report

Mailbox Usage Report

Fax Call Report

Call Handling Statistic Report

Custom Service Report

Message Status Report

Subscriber Setup Report

Security Information Report

Hourly Statistics Report

E-mail Report

System Security

Subscriber

Glossary

Index

Unpacking

Names and Locations

Removing the Cable Cover

Opening the Front Cover

Removing the Dummy Cover Plates

Installing Optional Cards in the KX-TVM50

Installing Port Cards in the KX-TVM200

Connecting the KX-TVM50 to the KX-TDA30

Connecting the KX-TVM200 to the KX-TDA100

Connecting the VPS to a PC or LAN

Frame Earth Connection

Connecting the AC Adaptor

Securing the Cables

Initialising the VPS During Installation

Closing the Front Cover

Attaching the Cable Cover

Wall Mounting

Wall Mounting the AC Adaptor

KX-TDA Series Programming for DPT Programming

Assignment of VM (DPT) Extension Ports

Customising the VPS

Starting KX-TVM Maintenance Console

Quick Setup

LAN Settings

E-mail Integration Settings

System Prompts Customisation

KX-TVM200

KX-TVM50