UNI UA116-23 Frequently Asked Questions Manual
  |
Why I can’t get 8K@60Hz?Q:A:1. Make sure both input and output devices support 8K@60Hz, or you can only get 4K@60Hz if one ofyour devices only supports 4K@60Hz.2. Check whether your output devices have been adjusted to 8K@60Hz. For example, you can pressthe ‘Option’ button on your monitor and click on ‘Scale’ to change the display to 8K@60Hz.Frequently Asked Questions Compatible Devices(lncomplete List)Q: Is my device compatible?Laptop & TabletsA:1. Please check the Product Description for the compatible list.2. If you cannot find your devices on the list, here are the requirements for different devices.For Phone/Tablet, please make sure your device supports DP Alt Mode.For PC/Laptop, the USB C port should be Thunderbolt 3/4 or at least to be USB 3.1 Gen 2 with DP AltMode.3. If the device is not compatible, feel free to contact us through support@uniaccessories.com orcheck 'Your Account' - 'Orders' then click on the 'Contact Seller' button next to the order. We will solveyour problem within 24 hours.Q: Why can't I see anything on my monitor?A:1. Make sure all devices and cables are working normally without damage.2. DP Alt Mode is required for phones while Thunderbolt 3 or USB 3.1 GEN 2 has to be equippedon PCs and laptops. (See that information on the official website of your devices, or you cancontact us through support@uniaccessories.com)3. The product has to connect to your devices directly. Please do not use it with the hub since it maynot work normally.Smartphones
|
Related manuals for UNI UA116-23
This manual is suitable for:
manualsdatabase
Your AI-powered manual search engine