Star2Star Yealink SIP-T20P Quick User GuideCopyright © 2012, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications.Page 1 of 2For detailed information please consult the Star2Star Phoneand Features Guide, available for view/download via theStar2Star Web Portal at:https://portal.star2star.com/BASIC FEATURESMAKING A CALLUsing the handset:1. Pick up the handset.2. Enter the number using the keypad.3. Press or .By default, the # key is set as send. You may set the * key assend key or set neither of them as send keys.Using the speakerphone:1. With the handset on-hook, press or the line key toobtain a dial tone.2. Enter the number, then press or .Using the headset:1. With the headset connected, press to activate theheadset mode.2. Enter the number, and then press Press or .Note: During a call you may alternate between headset,hands-free speakerphone and handset modes by pressing theHeadset key or Speakerphone key or by picking up thehandset. Headset mode requires a headset be connected tothe phone.Multiple calls:1. Press the line key. The active call is placed on hold.2. Enter the desired number using the keypad.3. Press , or .You can press or to switch between calls, then pressagain to resume the desired call.ANSWERING A CALLUsing the handset:Pick up the handset.Using the speakerphone:PressUsing the headset:PressNote: You may ignore an incoming call by pressing the X key.ENDING A CALLUsing the handset:Hang up the handset or press .Using the speakerphone:Press or .Using the headset:Press .REDIALPress to enter the Dialed Calls list. Press orto select the desired call, then press or .Press twice when the phone is idle to call the lastdialed number.MUTING A CALLPress to mute the microphone during a call.Press again to un-mute the call.SIP-T20P IP PhoneQuick User Guide1 LCD Screen2 Power LED3 Line Keys4 MESSAGE Key5 HEADSET Key6 TRAN Key7 Redial Key8 Speakerphone Key9 Volume Key10 Keypad11 Scroll Keys12 Soft Keys