Quick Reference GuideBasic Phone FeaturesMake a Call1. Lift the Handset, Press the Speakerphone or headset button (if usingheadset)2. Dial the number from the keypad3. Press SENDAnswer a CallLift the Handset, Press the Speakerphone or Headset button (if using headset)Redial1. Press the key to enter the placed call list, then use the up and downarrow keys to select the desired entry then press SEND2. Press the key twice to redial the last dialed numberEnding CallsHang up the handset or press the END CALL soft keyPhone Description1. LCD Display2. LED Call Indicator3. Assignable Function Keys4. Soft Keys5. Keypad Keys6. Function Keys (Headset,Mute, Message, Hold,Redial, Transfer)7. Speakerphone Key8. Volume Key9. Navigation Key10. Speaker11. Reversible Tab for WallMount12. HookswitchAdvanced Call HandlingCall Hold (Pick up on same phone)1. To place a call on Hold (to be retrieved from the same phone) Press theHOLD soft key during call.2. To Retrieve a call on HOLD (from the phone that placed the call on HOLDonly) Press the RESUME Soft KeyCall PARK (pick up from any extension in business group)1. To place a call on HOLD (Park) to be picked up at any other extension—press a PARK button from the function keys (Park 1, Park 2, Park 3, etc)during call.2. To retrieve a PARKED call—press the corresponding illuminated PARKbutton from any other extension in your business groupCall Transfer (blind)1. Press the TRAN soft key during a call (caller is placed on Hold)2. Enter the extension, 10 digit number, or speed dial you want to transferto.3. Press the TRAN Soft Key to complete the Call TransferCall Transfer (attended—announced)1. Press the TRAN soft key during a call (caller is placed on Hold)2. Enter the extension, 10 digit number, or speed dial you want to transferto.3. Press the SEND Soft Key—when party answers you can announce the callA. To complete the transfer—press TRAN soft keyB. If party does not want the call—Press the RESUME soft key toreacquire the call.3 Way Conference1. During a call, press the CONF soft key2. Dial the Extension, 10 digit or speed dial of the party to conference in—Press the SEND soft key3. Once 3rd party answers, Press t eh CONF soft key to complete the 3 WayConference callDo Not Disturb1. If you have a function key marked DND—use this to turn Do Not Disturbon and off2. If you do not have a DND key, check with your system administratorCommPortalSee reverse for detailsVoicemailWhen you have an unheard voicemail message(s), the LEDcall Indicator will flash.• To access Voicemail, press the Voicemail Key• Enter your PIN• To listen to the message(s) press 1• To save a message press 2• To delete a message press 3• To go back to a previous menu press *• To finish press # or hang upYou may also access voicemail visually using CommPortalCIO Now, LLC · PO Box 13241 · Scottsdale, AZ 856267 · 602-648-4949 · www.cio-now.com