If there is only a call on hold, press the soft key .Press the soft key during a call, and select .If there are two calls on hold, press the soft key to resume the current call,press the soft key to swap between the two calls.For more information, refer to the User guide available online at:.Copyright 2013 YEALINK NETWORK TECHNOLOGY CO.,LTD.cYou can transfer a call in the following ways:1. Press the soft key during a call, and select .1. Press the soft key during a call, and select .1. Press the soft key during a call, and select .2. Enter the number you want to transfer the call to.3. Press the softkey to dial out.Incoming calls are forwarded immediately.Incoming calls are forwarded when the handset is busy.Incoming calls are forwarded if not answered after a period of time.1. Press the key to enter the main menu, and select ->.3. Press or to highlight the desired forwarding type, and press the soft key.5. Enter the number you want to forward the incoming calls to in the field.7. Press thesoft key to accept the change.2. Enter the number you want to transfer the call to.4. Press the soft key when you hear the ring-back tone.3. Press the soft key.2. Enter the number you want to transfer the call to.3. Press the soft key to dial out.4. Press the soft key after the call is answered.2. Press or to highlight the desired line, and press the soft key.4. Select from the field.6. Press or to select the desired ring time to wait before forwarding (only for NoAnswer Forward) in the field.Press during a call to mute the call.Press again to un-mute the call.www.yealink.com Applies to firmware version 10 or later.