HPBXQUICK REFERENCE GUIDE:Yealink W59R04.29.2022 1CALL ACTIONSAnswer an Incoming Call• Either press the Accept soft key,• Press ,• Or press ,•Note: You can silence the call by pressing .Ending a Call• Press .Call Mute and Unmute• Press to mute and un-mute.Call Hold and Resume• Toplace a call on hold, press the Optionssoft key during a call, then select Hold.• Toresume: If there is one call on hold, pressthe Resume soft key.• If there are two calls on hold, press theResume soft key to resume the current call.Press the Swap key to swap between calls.Place an Outbound Call• Enter the digits.• Then press .Calling from History• Press the History soft key when the handsetis idle.• Then select the desired call in the history listby highlighting it using .• Then press or .Transfer a Call (Blind Transfer)• During a call, press the Options soft keyand then select Transfer.• Enter the number to which you want totransfer.• Press the Transfer soft key.Transfer a Call (Semi-Attended Transfer)• Press the Options soft key during a call.• Then select Transfer.• Enter the number to which you want totransfer.• Press , , or .• Press the Transfer soft key when you hearthe ringback tone.Transfer a Call (Attended Transfer)• Press the Options soft key during a call.• Then select Transfer.• Enter the number to which you want totransfer.• Press , , or .• Wait for the call to be answered andannounce the call. Press the Transfer softkey to complete the transfer.Transfer a Call to Voicemail• During a call, press the Options soft key.• Then select Transfer.• Dial 7 plus the extension to which you wantto transfer the call.• Press the Transfer soft key.Checking Voicemail• Press the envelope hard key .• Follow the prompts.Initiating a Conference Call• During an active call, press the Options softkey, then select Conference.• Dial the second party and touchConference to send the call to the secondparty.• Press Conference again to join all parties.•Note: You can split the conference call into twoindividual calls by pressing Split.