Quick Reference GuideBasic Call HandlingMake a CallInternal Intercom Calls: made between handsets registered to the same base station.• Navigate to OK > Intercom. Select the desired Handset. If you select AllHandsets, all other subscribed handsets will ring simultaneously. Press OK,Speaker phone key or Off-hook key to complete.External Calls (acquire SIP lines)• Enter the desired number. Press OK, Speaker Key or Off-hook Key to dial outAnswering a Call• Press the Off-hook key or Speaker Key. If a headset is connected press Accept.Ending Calls• To end a call press the End key.W60PAdvanced Call HandlingCall HoldTo place a call on hold• Press Options during a call, and then select Hold.• The phone screen indicates that the call is on hold.To resume the call:• Press Resume, the Speaker key or Off-hook key.• If multiple calls are placed on hold, select the desired call first.Switch between active and held calls:• If the call is active, press the Swap soft key.• Press the up or down navigation key and select the desired call.Call TransferBlind Transfer: transfers a call directly to another party without consulting.• Press Options > Transfer, or the TRAN key.• Enter the number you want to transfer to.• Press TRAN or Transfer to complete the transfer.Semi-Attended Transfer: transfers a call when the target phone is ringing.• Press Options > Transfer, or the TRAN key during a call.• Enter the number you want to transfer to.• Press the OK key, Off-hook key or Speaker key.• When you hear the ringback tone, press the TRAN key or Transfer to finish asemi-attended transfer.Attended Transfer: transfers a call with prior consultation.• Press Options > Transfer, or the TRAN key during a call.• Enter the number you want to transfer to.• Press the OK key, Off-hook key or Speaker key.• When the second party answers the call, announce the call then press the Pressthe Transfer key or Transfer soft key to complete the transfer.Call ForwardTo enable:• Navigate to OK > Call Features > Call Forward.• The phone screen displays the assigned incoming lines. The default incomingline is highlighted and followed by a left arrow.• Select the desired line.• Select the desired forward type using the navigation keys:Always Forward: incoming calls are immediately forwarded.Busy Forward: incoming calls are immediately forwarded if the phone is busy.No Answer Forward: incoming calls are forwarded if not answered after a periodof time.• Select Enabled from the Status field.• Enter the destination number in the Target field.• If you select the No Answer Forward, select the desired ring time to wait beforeforwarding from the After Ring Time field.• Press Save.To disable:• Press Menu, then select Features, then Call Forward.• Select the forward type.• Tap the Off radio box to disable.Conferencing• Place a call to the first party.• When the first party answers the call, press Options > Conference to place anew call.• Enter the number of the second party to dial out. (Active call is placed on hold).• When the second party answers the call, press Conf again to join all parties inthe conference.• Press the End to disconnect all parties.Do Not Disturb• Press OK > Call Features > Do Not Disturb.• The phone screen displays the incoming lines currently assigned to the handset.The default incoming line is highlighted and followed by a left arrow.• Select the desired line, and then press OK.• Select Enabled from the Status field.(Cont. on next page)Advanced Call Handling Cont.