25-Seven PDM Operator's Manual
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74 | AXIA / LIVEWIRE SETUPPDM PDM Operator's Manual Version 2.4a • September 2019Livewire TroubleshootingDuring startup, PDM’s LCD will look like this for a moment:• Any existing buffer gets dumped. BUILD, EXIT and other controls become in-active.• Inbound packets get sent out, bypassing any PDM-specific functions. Thereis, however, a tiny delay while the packets pass through PDM’s computer.You may find it useful to set up Pathfinder software so that PDM’s Bypass button actu-ally changes the IP routing, and removes PDM from your Livewire air chain.Livewire TroubleshootingDuring startup, PDM’s LCD will look like this for a moment:Waiting forAudio stream This means that PDM is logging on to the Livewire network.CNFG√ Use ◊ to access the Configuration menu.The screen will go away after PDM has successfully logged onto the Livewire network.Once it is gone, PDM’s LED level meter should switch from yellow to green. You shouldsee the meter bounce when IP audio is being properly sent to PDM.If the Audio stream message remains up for several minutes after you start PDM,check the following:• Does the INFO screen show a valid IP address?Remember, Axia uses Static IP addresses assigned by the user, not DHCPaddresses automatically provided by the router. If your PDM is set forDHCP, follow the instructions on page 58.• If the address is valid, can you Ping this address from another machine on the samenetwork segment?If not, check network connections, cables, and switches.Are you using the correct Network Mask? Some Livewire networks may beconfigured on a class B Subnet. Try changing the Network Mask setting to255.255.0.0• Does your Pathfinder router software know PDM is on the network? You may needto add PDM as a listed device within Pathfinder.The screen will go away after PDM has successfully logged onto the Livewire network.Once it is gone, PDM’s LED level meter should switch from yellow to green. You should seethe meter bounce when IP audio is being properly sent to PDM.If the Audio stream message remains up for several minutes after you start PDM, checkthe following:n Does the INFO screen show a valid IP address?Remember, Axia uses Static IP addresses assigned by the user, not DHCP addressesautomatically provided by the router. If your PDM is set for DHCP, follow theinstructions on page 69.n If the address is valid, can you Ping this address from another machine on the samenetwork segment?If not, check network connections, cables, and switches.Are you using the correct Network Mask? Some Livewire networks may beconfigured on a class B Subnet. Try changing the Network Mask setting to255.255.0.0n Does your Pathfinder router software know PDM is on the network? You may need toadd PDM as a listed device within Pathfinder.n Is PDM as a destination (Axia Dest) set to a valid source channel number for someother device on your Livewire network? If it isn’t, PDM’s LEDs will be amber and theWaiting for Audio Stream message will remain.Once you’re sure audio is being sent to PDM, the unit will start in Real-Time Play mode.Now you should be able to monitor PDM at its Source address (as set in the Axia Sourcescreen), from other devices on the Axia network. Verify meter and monitor levels to andfrom the PDM at your Livewire node or control surface.Avoiding TroublePDM’s link to the network should never be disconnected while the unit is in normal oper-ation. Loss of network connection while the unit is operating will result in a loss of audio,and Waiting for Audio stream gets displayed on the LCD.Once the network connection is restored, PDM will return to Bypass or Real-Time Play, andyou can continue normal operations. |
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