3Com 3C16985 - SuperStack II 3300 XM Switch User Manual

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Support from Your Network Supplier 47Access by Digital ModemISDN users can dial in to the 3Com BBS using a digital modem for fastaccess up to 64 Kbps. To access the 3Com BBS using ISDN, call thefollowing number:1 847 262 60003Com FactsAutomated FaxServiceThe 3Com Facts automated fax service provides technical articles,diagrams, and troubleshooting instructions on 3Com products 24 hours aday, 7 days a week.Call 3Com Facts using your Touch-Tone telephone:1 408 727 7021Support from YourNetwork SupplierIf you require additional assistance, contact your network supplier. Manysuppliers are authorized 3Com service partners who are qualified toprovide a variety of services, including network planning, installation,hardware maintenance, application training, and support services.When you contact your network supplier for assistance, have thefollowing information ready:n Product model name, part number, and serial numbern A list of system hardware and software, including revision levelsn Diagnostic error messagesn Details about recent configuration changes, if applicableIf you are unable to contact your network supplier, see the followingsection on how to contact 3Com.Support from 3Com If you are unable to obtain assistance from the 3Com online technicalresources or from your network supplier, 3Com offers technical telephonesupport services. To find out more about your support options, call the3Com technical telephone support phone number at the location nearestyou.16985ua.bk Page 47 Thursday, October 14, 1999 4:48 PM