3Com 4200G Datasheet

Also see for 4200G Series: Product guide Quick reference guide Datasheet Installation guide Product guide

Contents

4 3COM SWITCH 4200G GIGABIT FAMILYSERVICE AND SUPPORT3Com Global Services offers the resources and talentsof a major corporation plus more than two decades ofexperience in resolving network challenges anddelivering business benefits to enterprises aroundthe world.Global support with a personalized focus in the locallanguage helps drive productivity and minimizeexpenses. Because 3Com understands both thetechnology and the business, we’re the partner youneed to maintain your competitive edge and remainstrong.Additional Service, Support and Training Offerings3Com GuardianSM Maintenance ServiceThis service provides comprehensive on-site support andincludes advance hardware replacement, expedited telephonetechnical support and software upgrades3Com ExpressSM Maintenance ServiceThis service provides speedy access to 3Com shipment ofadvance hardware replacements (including a four-houroption), expedited telephone technical support and softwareupgradesNetwork Health CheckAn activity-auditing service focused on improving networkperformance and productivityIncludes traffic monitoring, utilization analysis, problemidentification, and asset deployment recommendationsExtensive report provides blueprint for actionNetwork Installation and Implementation ServicesExperts set-up and configure equipment and integratetechnologies to maximize functionality and minimize businessdisruptionFor large and complex sites, implementation services includepersonalized configuration, project management, extendedtesting and coaching on network administrationProject ManagementProvides extra focus and resources that special projectsdemand3Com engineers manage entire process from initialspecifications to post-project reviewUsing structured methodology, requirements are identified,projects planned and progress of implementation activitiestracked3Com UniversitySelf-paced and instructor-led technology and productcourses, plus certification programsWarranty 3Com Limited Lifetime Warranty. For as long as the original end user owns the product,or for five years after 3Com discontinues the of sale of the product, whichever occurs first.Hardware coverage Covers the complete unit including power supply and fan.In-warranty hardware replacement* Advanced Hardware Replacement of hardware for the duration of the warranty. In the US48 contiguous states this is same-day ship with next business day delivery when callreceived before noon Pacific time. For Canada, Alaska and Hawaii, this is same-day shipwhen call received before noon Pacific time. For the rest of the world, it is next-business-day ship. Actual delivery times may vary depending on customer location. Reasonablecommercial efforts apply.Software coverage 90 days for media replacement.Software updates* Access to releases with incremental software features and bug fixes. For the Switch4200G, updates are all releases within the licensed 3Com OS software level.Telephone support* Technical support via phone for 90 days.Online Knowledgebase support* Access to online troubleshooting tool for the duration of the warranty.* These services are not included as part of the Warranty and 3Com reserves the right to modify or cancel this offering at any time, without advance notice.This offering is not available where prohibited by law. Services are effective at warranty start date, and are enabled with product registration. Customersreceive a user ID with eSupport registration.PRODUCT WARRANTY AND OTHER SERVICESFor additional information, please visit www.3com.com/services