90 APPENDIX : O BTAINING S UPPORT FOR YOUR 3COM PRODUCTSthe success of your networking projects. For more information on 3ComExtended Warranty and Professional Services, see:http://www.3com.com/Contact your authorized 3Com reseller or 3Com for additional product andsupport information. See the table of access numbers later in this appendix.Access SoftwareDownloadsYou are entitled to bug fix / maintenance releases for the version ofsoftware that you initially purchased with your 3Com product. To obtainaccess to this software, you need to register your product and then use theSerial Number as your login. Restricted Software is available at:http://eSupport.3com.com/To obtain software releases that follow the software version that youoriginally purchased, 3Com recommends that you buy an Express orGuardian contract, a Software Upgrades contract, or an equivalent supportcontract from 3Com or your reseller. Support contracts that includesoftware upgrades cover feature enhancements, incremental functionality,and bug fixes, but they do not include software that is released by 3Com asa separately ordered product. Separately orderable software releases andlicenses are listed in the 3Com Price List and are available for purchase fromyour 3Com reseller.Contact Us 3Com offers telephone, internet, and e-mail access to technical supportand repair services. To access these services for your region, use theappropriate telephone number, URL, or e-mail address from the table in thenext section.Telephone TechnicalSupport and RepairTo obtain telephone support as part of your warranty and other servicebenefits, you must first register your product at:http://eSupport.3com.com/