38 A PPENDIX D: T ECHNICAL S UPPORT3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the3Com public FTP site. This service is available 24 hours a day, 7 days a week.To connect to the 3Com FTP site, enter the following information intoyour FTP client:n Hostname: ftp.3com.comn Username: anonymousn Password: Internet e-mail address>You do not need a user name and password with Web browser softwaresuch as Netscape Navigator and Internet Explorer.3Com Bulletin BoardServiceThe 3Com BBS contains patches, software, and drivers for 3Com products.This service is available through analog modem or digital modem (ISDN)24 hours a day, 7 days a week.Access by Analog ModemTo reach the service by modem, set your modem to 8 data bits, no parity,and 1 stop bit. Call the telephone number nearest you:Country Data Rate Telephone NumberAustralia Up to 14,400 bps 61 2 9955 2073Brazil Up to 28,800 bps 55 11 5181 9666France Up to 14,400 bps 33 1 6986 6954Germany Up to 28,800 bps 4989 62732 188Hong Kong Up to 14,400 bps 852 2537 5601Italy Up to 14,400 bps 39 2 27300680Japan Up to 14,400 bps 81 3 5977 7977Mexico Up to 28,800 bps 52 5 520 7835P.R. of China Up to 14,400 bps 86 10 684 92351Taiwan, R.O.C. Up to 14,400 bps 886 2 377 5840U.K. Up to 28,800 bps 44 1442 438278U.S.A. Up to 53,333 bps 1 847 262 6000