Preface2Online Technical Services3Com offers worldwide product support 24 hours a day, 7 days a week,through the following online systems: World Wide Web site 3Com Knowledgebase Web Services 3Com FTP site 3Com Bulletin Board Service (3Com BBS) 3Com FactsSM Automated Fax ServiceWorld Wide Web SiteTo access the latest networking information on the 3Com Corporation WorldWide Web site enter this URL into your Internet browser:http://www.3com.com/This service provides access to online support information such as technicaldocumentation and a software library, as well as support options that rangefrom technical education to maintenance and professional services.3Com Knowledgebase Web ServicesThis interactive tool contains technical product information compiled by 3Comexpert technical engineers around the globe. Located on the World Wide Webat http://knowledgebase.3com.com, this service gives all 3Com customers andpartners complementary, round-the-clock access to technical information onmost 3Com products.3Com FTP SiteDownload drivers, patches, software, and MIBs across the Internet from the3Com public FTP site. This service is available 24 hours a day, 7 days a week.To connect to the 3Com FTP site, enter the following information into yourFTP client: Hostname: ftp.3com.com Username: anonymous Password: Internet e-mail address>NOTE: You do not need a user name and password with Web browsersoftware such as Netscape Navigator and Internet Explorer.