42 CHAPTER 5: S TANDARD FEATURESDialing anExternal CallTo dial an external call:1 Pick up the handset or, if you are using an NBX Business Telephone, youcan press Speaker button.If your telephone defaults to an internal line, dial 9 or 8 to access anexternal line.If you are using an NBX Business Telephone and one of the buttons isconfigured to access an external line directly, press that Access button.2 Dial the number.3 When you are finished speaking, hang up the handset, or if you are usingthe Speaker, press Speaker button to terminate the call.Redialing a Call On an NBX Business Telephone:1 Pick up the handset and press Redial,or2 Press Redial to activate the speaker phone while your telephone redialsthe number.On an NBX Basic Telephone:1 Pick up the handset on your telephone.2 Press Feature button and 401.Answering a Call To answer an incoming call, pick up the handset or, if you are using anNBX Business Telephone, you can press Speaker button. The displaypanel shows the name and extension of the internal caller.See “Status Icons on the NBX Basic Telephone” in Chapter 3 for detailsabout managing multiple incoming calls on an NBX Basic Telephone.To display the name and extension of external callers, you need Caller IDservice from your local telephone company.When you do not answer a call within a preset number of rings, the call isforwarded to the path that you specify in the NetSet utility. See “CreatingYour Call Forward Path” in the next section of this chapter for details.