86 CHAPTER 9: GETTING MORE FROM Y OUR T ELEPHONE SYSTEMListening to YourMessages in YourE-mail or BrowserYou can listen to your voice mail from any computer that allows you toaccess your e-mail. Your e-mail software application must be IMAP-4compliant, such as Microsoft Outlook. See your administrator forassistance with this feature.If you configure your first off-site notification method to send you ane-mail message when you have voice messages, the NBX system sendseach voice mail message as a sound-file attachment to an e-mailmessage. To listen to your messages using your computer, it must have asound device such as a USB headset or a sound card with either speakersor headphones.When you delete the e-mail message that contains the attached voicemessage, you are not deleting the voice message on the NBX system. Todelete voice messages from the NBX system, you must access your voicemailbox through the telephone or the NBX NetSet utility.See “Off-Site Notification” in Chapter 8 for a discussion of off-sitenotification behavior.Account (Billing)CodesThe Account Codes feature allows your administrator to track calls thatare associated with an individual client or account. When you answeryour telephone or when you dial a call, you dial a numeric account codethat allows the NBX system to track time spent on the telephone with aclient, perhaps to be associated with a billable account.To activate the Account Codes feature at any time before or during a call:1 Press the Feature button and 888.2 Dial the account code that has been assigned by your administrator, andthen press the # key.The NBX system records the account code and applies it to:■ The next call, if you activate the Account Codes feature before a callarrives at your telephone■ The current call, if you activate the Account Codes feature during acall
