A TECHNICAL SUPPORT3Com provides easy access to technical support information through a variety ofservices. This appendix describes these services.Online TechnicalServices3Com offers worldwide product support seven days a week, 24 hours a day, throughthe following online systems:n 3Com Bulletin Board Service (3ComBBS)n World Wide Web siten 3ComForum on CompuServe®n 3ComFacts SM automated fax service3Com BulletinBoard Service3ComBBS contains patches, software, and drivers for all 3Com products, as well astechnical articles. This service is available via modem or ISDN seven days a week, 24hours a day.Access by Analog ModemTo reach the service by modem, set your modem to 8 data bits, no parity, and 1 stopbit. Call the telephone number nearest you:Access by Digital ModemISDN users can dial-in to 3ComBBS using a digital modem for fast access up to56 Kbps. To access 3ComBBS using ISDN, dial the following number:(408) 654 2703Country Data Rate Telephone NumberAustralia up to 14400 bps (61) (2) 9955 2073France up to 14400 bps (33) (1) 69 86 69 54Germany up to 9600 bps (49) (89) 627 32 188(49) (89) 627 32 189Hong Kong up to 14400 bps (852) 2537 5608Italy (fee required) up to 14400 bps (39) (2) 273 00680Japan up to 14400 bps (81) (3) 3345 7266Singapore up to 14400 bps (65) 534 5693Taiwan up to 14400 bps (886) (2) 377 5840U.K. up to 28800 bps (44) (1442) 278278U.S. up to 28800 bps (1) (408) 980 8204