3Com SuperStack 3 3870 Getting Started Manual

Also see for 3CR17450-91: Datasheet Getting started guide

Contents

Telephone Technical Support and Repair 79To send a product directly to 3Com for repair, you must first obtain areturn authorization number (RMA). Products sent to 3Com, withoutauthorization numbers clearly marked on the outside of the package, willbe returned to the sender unopened, at the sender’s expense. If yourproduct is registered and under warranty, you can obtain an RMAnumber online at http://eSupport.3com.com/. First time users willneed to apply for a user name and password.Telephone numbers are correct at the time of publication. Find a currentdirectory of support telephone numbers posted on the 3Com Web site athttp://csoweb4.3com.com/contactus/Country Telephone Number Country Telephone NumberAsia, Pacific Rim Telephone Technical Support and RepairAustraliaHong KongIndiaIndonesiaJapanMalaysiaNew ZealandPakistan1 800 678 515800 933 486+61 2 9424 5179 or000800 650 1111001 803 6100900531 616 439 or03 3507 59841800 801 7770800 446 398+61 2 9937 5083PhilippinesP.R. of ChinaSingaporeS. KoreaTaiwanThailand1235 61 266 2602 or1800 1 888 9469800 810 3033800 6161 463080 333 330800801 611 261001 800 611 2000You can also obtain support in this region using the following e-mail: apr_technical_support@3com.comOr request a repair authorization number (RMA) by fax using this number: + 65 543 6348Europe, Middle East, and Africa Telephone Technical Support and RepairFrom anywhere in theseregions, call:+44 (0)1442 435529From the following countries, you may use the numbers shown:AustriaBelgiumDenmarkFinlandFranceGermanyHungaryIrelandIsraelItaly0800 297 4680800 71429800 173090800 1131530800 9179590800 182 150206800 128131 800 553 1171800 945 3794800 879489LuxembourgNetherlandsNorwayPolandPortugalSouth AfricaSpainSwedenSwitzerlandU.K.800 236250800 0227788800 1137600800 4411 357800 8314160800 995 014900 938 919020 795 4820800 553 0720800 096 3266You can also obtain support in this region using the following URL:http://emea.3com.com/support/email.html