Contact Us 95To send a product directly to 3Com for repair, you must first obtain areturn authorization number (RMA). Products sent to 3Com, withoutauthorization numbers clearly marked on the outside of the package, willbe returned to the sender unopened, at the sender’s expense. If yourproduct is registered and under warranty, you can obtain an RMAnumber online at http://eSupport.3com.com/. First time users willneed to apply for a user name and password.Contact Us 3Com offers telephone, e-mail and internet access to technical supportand repair services. To access these services for your region, use theappropriate telephone number, URL or e-mail address from the list below.Telephone numbers are correct at the time of publication. Find a currentdirectory of contact information posted on the 3Com web site athttp://csoweb4.3com.com/contactus/Country Telephone Number Country Telephone NumberAsia, Pacific Rim Telephone Technical Support and RepairAustraliaHong KongIndiaIndonesiaJapanMalaysiaNew ZealandPakistan1 800 678 515800 933 486+61 2 9424 5179 or000800 650 1111001 803 6100900531 616 439 or03 3507 59841800 801 7770800 446 398+61 2 9937 5083PhilippinesP.R. of ChinaSingaporeS. KoreaTaiwanThailand1235 61 266 2602 or1800 1 888 9469800 810 3033800 6161 463080 333 330800801 611 261001 800 611 2000You can also obtain support in this region using the following e-mail: apr_technical_support@3com.comOr request a repair authorization number (RMA) by fax using this number: + 65 543 6348Europe, Middle East, and Africa Telephone Technical Support and RepairFrom anywhere in theseregions, call:+44 (0)1442 435529From the following countries, you may use the numbers shown:DUA1720-3AAA09.book Page 95 Wednesday, July 6, 2005 4:33 PM