4-12 C HAPTER 4: T ROUBLESHOOTING2 Verify the driver version.The driver must be at least version 2.23.40.a Click Properties.b Click the Version tab.c Check the EL90X.SYS driver version.If the version is lower than 3.1, download an updatedversion of the driver from the 3Com Web site:http://www.3com.com/3 If the version of the driver is up to date, the keywordsare enabled, and the PC still does not wake up, checkthe BIOS.a Boot the PC and enter the BIOS.b Locate the Wake-Up on PME signal or Wake-Up on LANevent setting.c Verify that the setting is enabled.If you experience difficulties locating these settings,consult the reference manual for your PC, or contactyour PC vendor.4 Remove the PC cover and check the Remote Wake-Upconnection.Verify that the Remote Wake-Up cable is plugged in to theNIC as well as to the motherboard. Unplug and reinsert thecable if necessary.5 If the NIC still does not wake up, install a knowngood working Remote Wake-Up NIC and the RemoteWake-Up cable in the PC and recheck the PC.If the PC works, contact your network vendor for areplacement of the 3Com NIC. After you verify with aknown good working NIC that the PC still does notwake up, there may be a problem with the motherboard.Contact your PC vendor.3Com DOS Diagnostic ProgramFor information about running the 3Com DOS diagnosticprogram, see the INSTRUCT.TXT text file in the HELPdirectory on EtherDisk Diskette #1.