Protocol Status and Versions Appendix B Fault Tracing108 3BSE037076-510 DProtocol Status and VersionsCheck protocol status and versions in the Service Structure, Service ProviderDefinition aspect, Protocols tab.Trends, Alarms and Events Time SynchronizationFor a remote connection to work properly, check the time difference between thesubscriber and provider. If the time difference is more than 5 minutes a system eventwill be generated once every hour. To check the time difference between thesubscriber and the provider, select the Remote Access Client, Connection tab, andcheck the row Time difference. This row will show the time difference between thesubscriber and provider.To perform time synchronization between the subscriber and provider, an internettime synchronization protocol or external time synchronization equipment can beused.Process Graphics ColorIf the color of an uploaded display is different from than the original colors of thedisplay in the provider system this could be caused by missing Logical Coloraspects in the subscriber system. Use the Import/Export tool to copy them from theprovider to the subscriber system.Figure 61. Presentation of Time Differences