CAP 501TroubleshootingInstallation and Commissioning Manual 1MRS751270-MENABB Automation32Figure 20. MicroSCADA service must be shut down before continuing with theinstallation.In order to continue, exit the application currently utilizing the MicroSCADA serviceand click ’Yes’. The application is one of the applications listed in the message. Noticethat you can not continue with the installation while the service is executing. To exitthe installation, click ’No’.5.3 Failing to install the MicroSCADA serviceIf the installation of the MicroSCADA service does not succeed, the installationdisplays the message shown in Figure 21.Figure 21. The MicroSCADA service installation has failed..The most probable reason for this is, that the MicroSCADA service has started duringthe CAP 501 installation. In order to recover from this, click ’OK’ to dismiss themessage and exit the installation by clicking ’Cancel’ on the ’Installing’ progress dialogbox. Restart the installation and install at least the Base System.5.4 Troubleshooting destination drive error messagesDepending on the current destination drive setting and your computer configuration,you may be notified with any of the following messages.