❑ TroubleshootingQ1: I long pressed the switch on the Patch, but nothing happened.A: Please refer to “How to Use- Step 2” on page 13, and make sure the HostModule have been combined firmly with the Patch.Q2: After entering the main menu in the App, I pressed “Start recording”,but the App still stays at the connection screen instead of switches tothe monitoring screen.A: Please first confirm again that your device OS is supported by this App;then check if the Bluetooth connection on your device is turned on. Also,please refer to “LED light indications” section on page 25, to check if theHost Module is pairing with your mobile device.Q3: Why do I keep receiving the “connection lost” message whilemonitoring?A: Please keep your mobile device in front of you within 3-m range. If youstill keep receiving this message, please try hanging your mobile deviceagainst your chest.Q4: What should I do if the Host Module disengages from the Patchwhile I’m still wearing the Product?A: Please refer to “How to Remove the Product” section and remove theProduct from your body, exchange the Patch with a new one, andfollowing “How to Use” to re-start the monitoring. (Please make sure theHost Module and the Patch is combined completely.)- 27 -Description Cautions How to Use Specifications Troubleshooting