ADS Technologies PTV-305 Software User's Manual

Also see for INSTANT TV DELUXE PCI: Hardware user's guide

Contents

ADS Technologies PTV-305 Software User's Manual Manual pdf 46 page image

page 46Service and Warranty:If you require assistance with the installation, operation, or application of your ADS Technologies, Inc. product there are several optionsavailable to you as described in the technical support section of this manual. Your primary source for information and assistance isalways your computer store or computer parts dealer. If your ADS product needs repair or replacement, contact your dealer for on-siterepair service. The ADS Technologies technical support and customer service staff can aid in solving many problems. Our technicalsupport department is available to repair any ADS Technologies product. You or your dealer must return products to our factory forrepair or warranty replacement.Return/Replacement:If you need to return your ADS Technologies product you should return the product directly to the dealer or store where you purchasedthe product. Each individual computer store or dealer sets product returns policies for their customers. ADS Technologies, Inc. cannotbe responsible for the actions or policies set by our dealers. If you desire to return the product for a refund, you must get the refundfrom the dealer or store you purchased the product from. If you purchased the product directly from ADS please see the “Terms andConditions of Sale” on the reverse side of your sales invoice.Returns to ADS Technologies, Inc. are for repair or warranty replacement only. If you need to return product to ADS Technologies, Inc.for repair or replacement you must follow these steps:1. Call our Technical Support department at (562) 926-4338 in the USA or +353-61-702042 in Europe to obtain a ReturnMerchandise Authorization (RMA) number.2. The RMA number is valid for 30 days.3. Ship the product to the ADS factory with the RMA number marked on the inside and outside of the package. If there isno RMA number on the package or the RMA number has expired, the shipment will be refused. ADS will not be liablefor lost or mis-shipped products.4. Replacement product cannot be shipped to you until the defective product has been received by ADS.5. Once the product is received at the factory it will be tested and then repaired or replaced.6. Turn around time is approximately one week. A repaired or replacement product will be shipped back to you.Warranty:This ADS Technologies, Inc. product comes with a One (1) year hardware warranty. ADS Technologies, Inc. (ADS) warrants this product against defects in materialand workmanship for a period of One (1) year from the date of original purchase from ADS or an authorized ADS dealer. This warranty applies only to the originalpurchase of the product and is not transferable. This warranty does not cover any incompatibilities due to the user’s computer, hardware, software or other relatedsystem configuration in which the product interfaces. Proof ofpurchase will be required before any warranty consideration by ADS occurs.This warranty does not cover any damage caused by negligence, non-authorized modifications, or parts installed without prior written permission from ADS.This warranty does not apply if the product has been damaged by accident, abuse, or misapplication, nor as a result of service to the product by anyone other thanADS.If your ADS product is not in working order, your only recourse is repair or warranty replacement, as described above. UNDER NO CIRCUMSTAN-CES will ADS Technologies, Inc. be liable for consequential damages, including but not limited to any lost savings, lost profits, or any other dama-ges, causedby the use of any ADS Technologies, Inc. product or inability to use the product, even if the dealer or ADS Technologies, Inc. has been advised of such liability orother claims. This includes damage to property and, to the extent permitted by law, damages for personal injury. Thiswarranty is in lieu of all other warranties including implied warranties of merchantability and fitness for a particular purpose.FCC Information:Federal communications Commission Radio Frequency Interference StatementNote: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCCRules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated ina residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used inaccordance with the instruction manual may cause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or moreof the following measures:• Reorient or relocate the receiving antenna• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio TV technician for help.Notice:• The changes or modifications not expressly approved by the party responsible for compliance could void the user’sauthority to operate the equipment.• Shielded interface cables and AC power cord, if any, must be used in order comply with the emission limits.

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