9• I have a Laptop with Firewire port but cannot connect the Pyro Webcam.The PYRO Web Cam requires 6 pin Firewire port. Most Laptops that comes with Firewire porthave the 4 pin port instead of 6 pin port. The two extra pins in the 6 pin Firewire port providesBUS power to for the Web cam from the computer and the 4 pin port wont. Adding a self poweredFirewire hub will allow you to connect the PYRO Web Cam to the laptop. If you are using a 1394Cardbus card, use a power supply (if available) instead. Some manufacturers of the 1394 cardprovide an option to add the power supply for the card. Please contact your manufacturer forpower supply option.• Audio from the Microphone is out of sync or video is choppy when you record fromthe Pyro Webcam.Audio format (audio bit rate) settings could be too high. A good setting is PCM 11000hz 8 bitStereo. In Windows, make sure that the DMA is enabled in the hard drive properties from theDevice Manager. Enabling the DMA will make video less choppy. We don‘t recommend using theUSB microphone to record your audio with the video. Use an ordinary microphone that connects tothe “Line-In” or Microphone port from the sound card.• When I start the any webcam application, my image is black and white.How can I fix it? (Windows)While the cam is connected, go to “Device Manager” and click on the plus sign (+) next to thecategory “Imaging Devices”. Highlight “Sony 1394 CCM-D5250 Desktop Camera” and click on thebutton located in the lower window tab showing “Remove”. Press “OK” to confirm removal anddisconnect the PYRO Web Cam. Insert PYRO Web cam CD and click on “Install Drivers”. Afterinstallation, restart the computer. Next after reboot, reconnect the PYRO Web Cam and thecomputer will automatically reinstall the drivers needed for the Web Cam. Return to“Device Manager” and click on the plus sign next to “Imaging Devices” a listing of“PYRO WEBCAM API-203” should appear.• I have the Powerbook G3 with built in Firewire (Pizmo). In the video window, there‘sa line near the bottom. What can I do?At this time there is an incompatibility between all Texas Instruments based web cams (PYROWebcam) and the built-in FireWire port on a PowerBook G3 (Pismo) laptops made beforeJune/July of 2000. PowerBook G3 (Pismo) laptops made after July of 2000 used a different chip,which corrected this issue. Apple and Texas Instruments are currently looking into a solution thatwill allow the camera to function in the older PowerBook G3 laptops, however at this time the onlyworkaround is to use a FireWire CardBus card and attach the PYRO Web Cam to it on a poweredFireWire bus.