ADTRAN SDX 8110-24-740W Quick Start Manual

Contents

Troubleshooting the SwitchThe following table provides information to easily troubleshoot problems by taking actions based on the suggested solutions.Product SpecificationsCompliance■ FCC Part 15 Class AThis device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:1.This device may not cause harmful interference2.This device must accept any interference received, including interference that may cause undesired operation. Changes ormodifications not expressly approved by ADTRAN could void the user's authority to operate this equipment.■ Digital apparatus CAN ICES-3 (A)/NMB-3(A)■ NRTL Listed to UL/CSA 60950-1♦ Meets IEC 60950-1, EN 60950-1, and AS/NZS 60950.1 Safety Requirements■ IEEE 802.3at PoE+Environment■ Operating Temperature: 32°F to 113°F (0°C to 45°C)■ Storage Temperature: -4°F to 158°F (-20°C to 70°C)■ Relative Humidity: 10 to 90 percent, non-condensingElectrical■ Power Supply: 100 to 240 VAC, 50-60 Hz, 10ASymptoms Possible Causes Suggested SolutionsSystem LED is OFF The switch is not receivingpower.1. Check if correct power cord is connected firmly to the switch and to the AC outletsocket.2. Cycle the power on the switch by unplugging and plugging the power cord back into theswitch.3. If the LED is still off, try plugging the power cord into different AC outlet.System LED is RED An abnormal state has beendetected by the switch.Check the system log within the switch from web user interface to understand the abnormalstate (e.g., exceeding operating temperature range) and take corresponding actions toresolve.Port Status LED is OFFwhen the LINK/ACT/SPDLED is LITThe port is not connected orthe connection is not func-tioning.1. Check if the cable connector plug is firmly inserted and locked into the port at both theswitch and the connected device.2. Make sure the connected device is up and running correctly.3. If the symptom still exists, try using a different cable or different port, in order to identifyif it is related to the cable or specific port.4. Check if the port is disabled in the configuration settings via web user interface.Port Status LED is OFFwhen the PoE LED is LITThe port is not supplyingpower.1. Check if the cable connector plug is firmly inserted and locked into the port at both theswitch and the connected device.2. Make sure the correct Ethernet cables were used.3. If the symptom still exists, try using a different cable or different port, in order to identifyif it is related to the cable or specific port.4. Check if the port is disabled in the configuration settings via web user interface.Warranty: ADTRAN will replace or repair this product within the warranty period if it does notmeet its published specifications or fails while in service. Warranty information can befound online at www.adtran.com/warranty.Trademarks: Brand names and product names included in this document are trademarks,registered trademarks, or trade names of their respective holders.Copyright © 2019 ADTRAN, Inc. All Rights Reserved.C A U T I O N !SUBJECT TO ELECTROSTATIC DAMAGEOR DECREASE IN RELIABILITYHANDLING PRECAUTIONS REQUIREDADTRAN CUSTOMER CARE:From within the U.S. 1.888.423.8726From outside the U.S. +1 256.963.8716PRICING AND AVAILABILITY 1.800.827.0807*617108124PF2-13C*Documentation for ADTRAN Network Solutions products is available forviewing and download directly from the ADTRAN Support Communitywebsite.Go to: https://supportforums.adtran.comADTRAN offers training courses on our products, including customizedtraining and courses taught at our facilities or at customer sites.For inquiries, go to: http://adtran.com/trainingThe following online documents and resources provide additional information for this product:SDX SMB Switches CLI ConfigurationSDX SMB Switches Quality of Service ConfigurationSDX SMB Switches Layer 2 Protocol ConfigurationSDX SMB Switches PoE ConfigurationSDX SMB Switches Network Access Server and ACL ConfigurationSDX SMB Switches DHCP Server ConfigurationSDX SMB Switches MRP Protocol ConfigurationSDX SMB Switches Command Reference Guide

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