12Special accessoriesCharcoal KF8 E-Nr. 942 118 648Technical assistance service (not for UK)You are welcome to telephone our technical assistance service (see listof technical assistance centres) whenever you need information or inthe unlikely event of a fault.For service in Australia call 1300 650 020.When calling, please be ready to specify:1. The model code number2. The serial number (E-Nr.)3. The manufacturing number (F-Nr.)This information is shown on the registration plate inside the unitbehind the grease filter.We reserve the right to change specifications and colours as a result ofour policy of continuing technological development.Service and spare parts for UKIn the event of your appliance requiring service, or if you wish topurchase spare parts, contact your local AEG Service Force Centre bytelephoning: 08705 929 929Your telephone call will be automatically routed to the Service Centrecovering your post code area. For the address of your local ServiceForce Centre and further information about Service Force, please visitthe website at www.serviceforce.co.ukPlease ensure that you have read the section „What to do if....“ as theengineer will make a charge if the fault is not a mechanical or electri-cal breakdown even the appliance is under warranty. Please note thatproof of purchase is required for in-guarantee service calls.Help us to help youPlease determine your type of enquiry before writing or telephoning.When you contact us we need to know:• Your name • Clear and concise details of the fault• Address and post code • Name and model of the appliance*• Telephone number • E number** This information can be found on the rating plate, which can be seenwhen the grease filters are removed.