AEG COMPETENCE 6033 V Operating Instructions Manual

Service47SERVICEIn the “What to do, if …” section a number of malfunctions are listedthat you can rectify yourself. In the event of a malfunction, look therefirst.Is it a technical malfunction?Then please contact your customer service centre. (You will find addres-ses and telephone numbers in the "Customer Service Centres" list.)Always take the time to prepare yourself for the call. By this means youwill make diagnosis of the problem easier and also make it easier todecide if a customer service visit is necessary:Please determine as accurately aspossible:• How is the malfunction noticea-ble ?• Under what circumstances doesthe malfunction occur?Prior to the telephone call it isimperative that you make a note ofthe following appliance code num-bers that are given on the ratingplate:• PNC Code (9 digits),• S-No Code (8 digits).We recommend you to record the code numbers here so that youalways have them at hand:PNC . . . . . . . . .S-No . . . . . . . .When will you be charged, also during the warranty period?• when you could have rectified the malfunction with aid of the Tableof Malfunctions (see “What to do, if ...” section),• if the customer service engineer has to make several calls because hewas not given important information prior to his visit, and therefore,e.g., had to fetch replacement parts. You can avoid multiple calls ifyou prepare yourself well for the telephone call, as described above.

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