If you tried the above solutions and cannot repair the problem, speak to your dealer or theCustomer Care Department. Give the data from the rating plate, three-digit-letter code forthe glass ceramic (it is in the corner of the cooking surface) and an error message thatcomes on.If you operated the appliance incorrectly, the servicing by a customer service technician ordealer will not be free of charge, even during the warranty period. The instructions aboutthe customer service and conditions of guarantee are in the guarantee booklet.Environment concernsThe symbol on the product or on its packaging indicates that this product may not betreated as household waste. Instead it should be taken to the appropriate collection pointfor the recycling of electrical and electronic equipment. By ensuring this product is disposedof correctly, you will help prevent potential negative consequences for the environmentand human health, which could otherwise be caused by inappropriate waste handling ofthis product. For more detailed information about recycling of this product, please contactyour local council, your household waste disposal service or the shop where you purchasedthe product.Packaging materialThe packaging materials are friendly to the environment and can be recycled. The plasticcomponents are identified by marking: >PE<,>PS<, etc. Discard the packaging materials ashousehold waste at the waste disposal facilities in your municipality.Environment concerns 13