49Guarantee/Customer ServiceFor the address of your local Service Force Centre and further information aboutService Force, please visit the website at:www.serviceforce.co.ukBefore calling out an engineer, please ensure you have read the details under theheading "Something not working"When you contact the Service Force Centre you will need to give the followingdetails:1 Your name, address and postcode.2 Your telephone number.3 Clear concise details of the fault.4 The model and Serial number of the appliance (found on the rating plate).5 The purchase date.Please note a valid purchase receipt or guarantee documentation is required for inguarantee service calls.Customer CareFor general enquiries concerning your Electrolux appliance, or for further informa-tion on Electrolux products please contact our Customer Care Department by let-ter or telephone at the address below or visit our website atwww.electrolux.co.ukCustomer Care Department Electrolux Major Appliances Addington Way LutonBedfordshire, LU4 9QQ Tel: 08705 350 350 (*)(*) Calls may be recorded for training purposesFor Customer Service in The Republic of Ireland please contact us at the addressbelow:AEG/ELECTROLUXElectrolux Group (Ire) LtdLong Mile RoadDublin 12Republic of IrelandTel: + 353 (0) 1 4090754email: service.eid@electrolux.ie