39What to do if …What to do if …Problem Possible cause RemedyThe cooking zones cannot beswitched on or are not operat-ingMore than 10 seconds havepassed since the appliance wasswitched onSwitch the appliance on again.The lock is switched on Switch off the lock (See thesection “Locking/unlocking thecontrol panel”)The child safety device isswitched onDeactivate child safety device(See the section “Child safetydevice”)Several sensor fields weretouched at the same timeOnly touch one sensor fieldAutomatic switch-off hasbeen triggeredRemove any objects (pans,etc.) that are lying on the con-trol panel. Switch appliance onagainThere is water on the controlpanel or the control panel iscovered with fat splashesWipe the control panelSTOP+GO is activated Switching off STOP+GOAcoustic signal sounds whenappliance is switched offThe control panel is wholly orpartly covered by objects.Remove objects.The residual heat indicator isnot displaying anythingThe cooking zone was only onfor a short time and is there-fore not hotIf the cooking zone is sup-posed to be hot, call the Cus-tomer Service Department.Repeated acoustic signal (6x),appliance switches offOne or more sensor fields havebeen covered for longer than10 secondsUncover sensor fieldAcoustic signal sounds andappliance switches itself onand then off again; after 5seconds another acoustic sig-nal soundsThe On/Off sensor field hasbeen covered up, e.g. by aclothDo not place any objects onthe control panelDisplay is switching betweentwo heat settingsPower management is reduc-ing the power of this cookingzoneSee the section “Switching thepower function on and off”