AEMC 6417 Quick Start User Manual

Also see for 6417: Service/Calibration Manual User manual User manual User manual

Contents

Repair and CalibrationTo ensure that your instrument meets factory specifications, we recommend that it be scheduled back to ourfactory Service Center at one-year intervals for recalibration, or as required by other standards or internalprocedures.For instrument repair and calibration:You must contact our Service Center for a Customer Service Authorization Number (CSA#). This will ensurethat when your instrument arrives, it will be tracked and processed promptly. Please write the CSA# on theoutside of the shipping container. If the instrument is returned for calibration, we need to know if you want astandard calibration, or a calibration traceable to N.I.S.T. (Includes calibration certificate plus recorded calibra-tion data).Ship To: Chauvin Arnoux®, Inc. d.b.a. AEMC® Instruments15 Faraday Drive, Dover NH 03820 USAPhone: (800) 945-2362 (Ext. 360) • (603) 749-6434 (Ext. 360)Fax: (603) 742-2346 or (603) 749-6309E-mail: repair@aemc.com(Or contact your authorized distributor)Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are available.NOTE: You must obtain a CSA# before returning any instrument.Technical and Sales AssistanceIf you are experiencing any technical problems, or require any assistance with the proper operation orapplication of your instrument, please call, mail, fax or e-mail our technical support team:Chauvin Arnoux®, Inc. d.b.a. AEMC® Instruments200 Foxborough Boulevard, Foxborough MA 02035 USAPhone: (800) 343-1391 • (508) 698-2115Fax: (508) 698-2118E-mail: techsupport@aemc.comNOTE: Do not ship instruments to our Foxborough, MA address.Limited WarrantyThe Model 6417 is warranted to the owner for a period of one year from the date of original purchase againstdefects in manufacture. This limited warranty is given by AEMC® Instruments, not by the distributor from whomit was purchased. This warranty is void if the unit has been tampered with, abused or if the defect is related toservice not performed by AEMC® Instruments.Full warranty coverage and registration is available on our website: www.aemc.com/warranty.htmlPlease print the online Warranty Coverage Information for your records.What AEMC® Instruments will do:If a malfunction occurs within the one-year period, you may return the instrument to us for repair, provided wehave your warranty registration information on file or a proof of purchase. AEMC® Instruments will, at its option,repair or replace the faulty material.Warranty RepairsWhat you must do to return an Instrument for Warranty Repair: First, request a Customer Service AuthorizationNumber (CSA#) by phone or by fax from our Service Department (see address below), then return the instru-ment along with the signed CSA Form. Please write the CSA# on the outside of the shipping container. Returnthe instrument, postage or shipment pre-paid to:Ship To: Chauvin Arnoux®, Inc. d.b.a. AEMC® Instruments15 Faraday Drive, Dover NH 03820 USAPhone: (800) 945-2362 (Ext. 360) • (603) 749-6434 (Ext. 360)Fax: (603) 742-2346 or (603) 749-6309E-mail: repair@aemc.comNOTE: You must obtain a CSA# before returning any instrument.

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