MMChapter 4, Phone Features26 Aastra – 2756-002Retrieve a Held CallOnly the phone that placed the call on hold can retrieve the call on hold, unless the heldcall is on a directory number that appears on more than one phone.Step Action Result1. Press the line key where the call is onhold.• The Goodbye key will not retrievea held call.• The Hold key will not retrieve aheld call.You are reconnected to the call.Automatic HoldThe 480i will automatically put your current call on hold when you press a new line key.Manage Multiple Calls on HoldStep Action Result1. Press or to scroll through the callinformation for connected and heldcalls.Connect to an incoming call or re-connect to a call you placed on hold:1. • Press the Pickup softkey.Or• Press the line key.If the phone is already connected to a call:1. Press the line key for the new incomingcall.The current call is automatically placedon hold, and the new call is answered.