Model 51i IP Phone User Guide 7Getting StartedIncomplete ConfigurationIf your phone displays an "Incomplete Config" message without any extension oruser name at the end of the start up sequence instead of an Idle state screen, thisinidicates the phone configuration that was downloaded from the configurationserver is not complete or correct. Contact your System Administrator for assistance.No ServiceWhen the phone is not properly connected to the network, or the account has not beenconfigured by the Network Administrator, the "No Service" or "NetworkDisconnected" prompt appears on the display and the telephone status light turnsON. The phone also displays the default time and date of 12:00am Jan. 1st, 2000.Check that the cables are tightly connected to the phone and to the wall jack. Thephone should automatically detect when the connection is reconnected and willdisplay the "Network Connected" prompt temporarily.If changes have been made to your phone settings, you may need to restart yourphone. For more information on restarting your phone, see "Restarting your phone"on page 30.For more information about connecting your phone, refer to the Aastra 51iInstallation Guide. Check with your System Administrator for assistance.Connected State ScreensWhen the phone has successfully connected to the network, a "happy face" iconappears to the left of the phone number as show below. This icon in the followingillustration indicates the phone is on-hook.When the phone is off-hook, the icon displays as follows.Note: You can use the left and right arrow keys to display the idle or connectedscreens on other lines.John Burns9054550055Sat Jan 1 12:15 p1John Burns905455005503:001