Model 6730i IP Phone User Guide 107Handling CallsHandling CallsWhen you are connected to a call, you can use the hard keys or programmable keys on the phoneto place a call on hold, transfer a call, or conference.Placing a Call on HoldYou can place an active call on hold by pressing the Hold key. When you place a call onhold, only your phone can retrieve the call.When a call is on hold, the icon displays on-hook as follows.For on-hold calls, the timer displays as running and the Line and main LEDs flash.To place a call on hold1. Connect to the call (if not already connected).2. Press the Hold key.The line/call appearance light begins to flash slowly and after a short time the phone beeps softlyto remind you that you still have a call on hold. The screen displays "Call Held" with the linenumber the call is held at the phone.When on HoldTo let your caller know that they are still on hold, music plays softly (if this has been set up foryour system). The call/line appearance light for the line you are on flashes to indicate that you arestill connected.IP Phone UINote: If you are connected to another call, the phone does not beep to remindyou that you still have a call on hold.01:25Call held