Aastra 6739I Installation Manual

Also see for Clearspan 6739i: Administrator's guide Configuration guide Administrator's guide User manual User manual

Contents

Aastra 6739I Installation Manual Manual pdf 25 page image

Model 6739i IP Phone Installation Guide 19Troubleshooting SolutionsTroubleshooting SolutionsWhy is the light not coming on with a new Voice Mail Message?Your phone system or service provider must provide “Visual” MessageWaiting service for this function to work. Check with your systemadministrator for more information.Why is my handset not working?Check to ensure that the handset cord is fully connected to both the phoneand handset. See the section "Connecting a Handset, Headset, or DHSGHeadset" on page 11 for information.Why is my speakerphone not working?If you press and the speaker light flashes and you do not hear dialtone, the Set Audio option has been used to set up the phone for headsetuse; press a second time. If the light goes out, the phone is set up tobe used only with a headset or handset. If the light stays on steady and youhear dial tone, you can alternate between the speakerphone and theheadset by pressing . See the section, "Set Audio" on page 16 forinstructions on how to change the Set Audio feature.Why is my display blank?Ensure that power is being provided to your phone. If your Network doesnot provide Inline power over Ethernet, you can obtain an additionalaccessory, the a PoE inline power injector, to provide power overEthernet locally to your phone. See the section "Connecting to theNetwork and to Power" on page 9 for details.Can I turn the backlight for the screen on and off?Yes. You can use the IP phone UI to turn ON and OFF the backlight for thescreen.1. Press the key.2. Select Display>Backlight.3. Press the Change key to turn the backlight on and off.4. Press Save to save the change.Why does the telephone wobble?Make sure the cords are routed properly through the back of the phone, asindicated in the section, "Connecting a Handset, Headset, or DHSGHeadset" on page 11. Check that the leg stands have been properlysnapped into place. Since the legs can be oriented in two different waysand in two different positions to offer four different phone viewing angles,check that both legs are oriented in the same direction and in the sameposition on either side of the phone.Speaker/Speaker/HeadsetHeadsetSpeaker/Speaker/HeadsetHeadsetSpeaker/Speaker/HeadsetHeadsetOptionsOptions