198 Route 9 North, Suite 105Manalapan, NJ 07726800.743.1208support@connectmevoice.comwww.ConnectMeVoice.comAastra 6865iQ U I C K S T A R T G U I D E

getting started

basic call handling

advanced call handling

other features

changing your access code

Aastra 6865i Quick Start Manual

administrator guide

software license agreement

chapters and appendices in this guide

chapter 1 overview

ip phone models

optional accessories

model 6730i ip phone

model 6731i ip phone

model 6735i ip phone

model 6737i ip phone

model 6739i ip phone

model 6753i ip phone

model 6755i ip phone

model 6757i and 6757i ct ip phones

model 6863i ip phone

i key description

model 6865i ip phone

model 6867i ip phone

model 9143i ip phone

6865i

tr-069 functionality support

handling dynamic parameters

firmware management

secured connection support

factory reset

appendix a - sample configuration

Overview

IP Phone Models

Optional Accessories

Model 6730i IP Phone

Model 6731i IP Phone

Model 6735i IP Phone

Model 6737i IP Phone

Model 6739i IP Phone

Model 6753i IP Phone

Model 6755i IP Phone

Model 6757i and 6757i CT IP Phones

Model 6863i IP Phone

Model 6865i IP Phone

Model 6867i IP Phone

Model 9143i IP Phone

Model 9480i and 9480i CT IP Phones

Firmware Installation Information

Firmware and Configuration Files

Configuration File Precedence

Multiple Configuration Server Support

Chapter 2 Configuration Interface Methods

Configuration Methods

Aastra Web UI

Configuration Files (Administrator Only)

Chapter 3 Administrator Options

Administrator Level Options

Aastra Web UI Options

Configuration File Options

Restarting Your Phone

Set Phone to Factory Defaults/Erase Local Configuration

Basic Settings

key mapping

directed call pickup

time and date

live dialpad

Account Configuration

advanced network settings

Line Settings

Softkeys, Programmable Keys, Expansion Module Keys

Action URI

Configuration Server Settings

Firmware Update Features

x Support

Troubleshooting

Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features

Network Settings

Advanced Network Settings

Global SIP Settings

Advanced SIP Settings (optional)

Real-time Transport Protocol (RTP) Settings

RTCP Summary Reports

Configuration Server Protocol

Chapter 5 Configuring Operational Features

Operational Features

Administrator Passwords

Defining an Emergency Dial Plan

Configurable Emergency Call Behavior

Time and Date

Backlight Mode

Display

Background Image on Idle Screen

Configurable Home/Idle Screen Modes

i Screen Saver

Picture ID Feature

Audio DHSG Headset

Configurable Bluetooth Support

Audio Transmit and Receive Gain Adjustments

Live Dialpad

Language

Minimum Ringer Volume

Locking/Unlocking the SAVE and DELETE keys

Local Dial Plan

Suppressing DTMF Playback

Filter Out Incoming DTMF Events

Call Waiting

Stuttered Dial Tone

XML Beep Support

Status Scroll Delay

Switch Focus to Ringing Line

Call Hold Reminder During Active Calls

Call Hold Reminder (on Single Hold)

Release Notes 3.3.1 Service Pack (SP)4

General Information

New Features in Release 3.3.1 SP4

UI Features

Additional Information

i Preferred Line Support

SIP Features

Configurable DNS Maximum Cache TTL Settings

configuration files

i Custom Background Image JPEG File Format Support

i Configurable Positioning of Programmed Softkeys

i Collapsing of Softkey Positions for Busy States

Additional Ring Tone Support

BLF In-Call Ring Splash Support

Web UI Lock Support

contacting aastra support

about this document

general information

additional information

i hard key reprogramming

sip features

broadsoft broadworks

ui features

i custom background image support

Welcome

Safety information

Document information

Information as to the Aastra 400 communication system

Keys, display and menu guidance

Key designations and sockets

Display symbols

entering text

Using expansion key modules

Using labels

Phoning

Making calls

muting the microphone

Initiating calls

dialling with a configurable key

Using functions before/while in a call

to answer the callback request

making a conference call

receiving an announcement

recording a call

activating do not disturb

Using further functions

free seating

Overview of available functions

Organising absences from the desk

absence information

call forwarding

Operating call lists and voice messages

Organisation within the team (busy lamp field, Aastra 6865i only)

Line key on a key telephone

Using functions with OpenCount

Setting functions by remote control

Personalizing your phone

Configuring the display

setting the ringing properties

Configuring general phone settings

changing the pin

restarting the phone

Protecting yourself against calls

Configuring voice mail

Configuring presence profile

Configuring keys

Product and safety information

Data protection

repair notice

warranty repair services

after warranty service

Index

user guide

Requirements

IP Phone Keys

Key Description

Keypad Keys

Getting Started

Idle Screens

Incomplete Configuration

Methods for Customizing Your Phone

Phone Options via the Aastra Web UI

Phone Status

Phone Status via the Aastra Web UI

Customizing Your Phone

Set Audio


Contents getting started basic call handling advanced call handling other features changing your access code	198 Route 9 North, Suite 105Manalapan, NJ 07726800.743.1208support@connectmevoice.comwww.ConnectMeVoice.comAastra 6865iQ U I C K S T A R T G U I D E Next / 8