Aastra 7434ip User Manual

Also see for 7434ip: Quick reference guide Quick reference guide User guide User guide

Aastra 7434ip User Manual Manual pdf 78 page image

6/1553-DBC 434 01 Uen C 2010-12-17 78G ROUP F EATURES11 Group FeaturesMost of the time, you will be working in a team, for example within andepartment. The telephony system and your phone offer servicesdesigned especially for working as a team. You have the possibility tosupervise your colleagues extensions, ensuring call coverage. You canalso call a colleague or intercept calls for each other. Your extension canalso be part of a hunt group, within your own department or anotherdepartment. Calling parties can call this hunt group when they want tocontact someone within your department.These are group features available:• Group Call Pickup• Group HuntingIt is possible to preprogram shortcuts for these functions.11.1 Group Call PickupPeople working in a team can have their phones programmed by theirsystem administrator to form call pickup groups.A call pickup group consists of a number of extensions (members) thathave been assigned a common sequence number (group) number. Amember of a group can “pick up” calls to any other member in the samegroup simply by dialing a procedure on their telephone11.1.1 Own GroupIf you are a member of a call pickup group, you can answer calls to anyother member (extension) in the group.To answer a call to a call pickup group, do the following:1) Lift the handset and wait for a dial tone.2) Press *8# to answer the call.11.1.2 Alternative Answer GroupOne call pickup group can serve as an alternative group for another callpickup group. You are only able to answer calls to the alternative groupif there are no calls to your own group. The procedure is the same as foranswering calls to your own group.